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Novotel Krakow City West

4.0 star property
Family-friendly hotel with indoor pool, near National Museum

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Photo gallery for Novotel Krakow City West

Exterior
Point of interest
Point of interest
Point of interest
Lobby sitting area
Located close to Cloth Hall and Main Market Square, Novotel Krakow City West offers a family-friendly haven with shopping on site, an arcade/game room, and a playground. Enjoy buffet breakfast at the on-site restaurant or unwind in the spa with a deep-tissue massage. With perks like indoor pool access and multilingual staff support, previous guests have praised this hotel for its helpful team.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Spa
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Spa services
  • Business centre
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
The current price is €59
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Novation)

Superior Room, 2 Single Beds (Novation)

Superior Room, 2 Single Beds (Novation)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Sofa bed
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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Novotel Krakow Centrum

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.0 out of 10, Wonderful, (1001)
The price is €81
includes taxes & fees
30 Mar - 31 Mar
Novotel Krakow Centrum
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About the area

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • Wawel Castle - 8 min drive
  • ICE Krakow Congress Centre - 8 min drive
  • Main Market Square - 8 min drive
  • St. Mary's Basilica - 9 min drive
  • Cloth Hall - 9 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 19 min drive
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Zabierzow Station - 14 min drive
  • Free local area shuttle

Restaurants

  • ‪Klub Studencki Filutek - ‬10 min walk
  • ‪Współwinni - ‬5 min walk
  • ‪Piazza Toscana - ‬7 min walk
  • ‪Browar Górniczo-Hutniczy S.A. - ‬11 min walk
  • ‪Zaścianek. Klub - ‬9 min walk

About this property

Novotel Krakow City West

Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of Royal Road and Wawel Castle. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Krakow City West Hotel
Novotel Krakow City West
Krakow Novotel
Accor Krakow Bronowice
Novotel Krakow Bronowice Hotel Krakow
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?

Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Novotel Krakow City West?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow City West?

Yes. Self-parking costs PLN 70 per night. Electric car charging is available.

What are the check-in and check-out times at Novotel Krakow City West?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Novotel Krakow City West and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Novotel Krakow City West also has an arcade.

Are there restaurants at or near Novotel Krakow City West?

Yes, there's an on-site restaurant, Novo2.

Does Novotel Krakow City West have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Novotel Krakow City West like?

Novotel Krakow City West is a short 20-minute walk from Jordan Park and 17 minutes' walk from Wisla Stadium.

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Novotel Krakow City West Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied.
Jisung, 1-night trip

8/10 Very good

Dec 2024
Really great stay - loved the Christmas feel too!
3-night trip

10/10 Exceptional

Family trip
Stayed at this hotel previously, slight distance away from Krakow but wasn’t an issue as we were visiting Auschwitz by vehicle. The hotel has a small pool which gets busy due to the size of hotel and the changing area is very small (Ideally get changed in room and go to the pool in a towel). Positive points were that the hotel staff are friendly, breakfast is great, location is ok and the room had 2 double beds which was a welcome relief for my daughter who been on sofa beds for the previous 5 nights in Zakopane. Would definitely recommend.
Gavin, 1-night trip

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Keith, 2-night trip

10/10 Exceptional

Great hotel
Great hotel, rooms lovely and comfortable. Breakfast had a good selection. My only critism would be some of the cooked food was not hot enough snd i would have liked better tea and coffee making facilities in the room
S, 3-night trip

10/10 Exceptional

Clean rooms. Excellent breakfast choice. Friendly and helpful staff
Mike, 5-night trip

10/10 Exceptional

Great hotel and great staff! Enjoyed my stay
Guy, 6-night trip

8/10 Very good

Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Toni, 4-night trip

10/10 Exceptional

I always choose this hotel while being in Krakow.
Bljerim, 1-night trip

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Lyndsey, 3-night trip

10/10 Exceptional

Amazing hotel for the family
Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here.
Laurits, 5-night trip

8/10 Very good

Overall, I had a good experience with the hotel.
Pawel, 1-night trip

10/10 Exceptional

Very good & delicious Breakfast 💖💖💖💖💖
The hotel is clean w good bed and good & delicious breakfast buffet and friendly & nice staff. 👌💖👌💖👌💖
Babak, 1-night trip

10/10 Exceptional

Grear friendly hotel
John, 1-night trip

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Christopher, 3-night trip

8/10 Very good

The kids like it and kids friendly hotel
yonatan, 1-night trip

10/10 Exceptional

20min from the city center by bus and cost 1 dollar one way
Kazimierz L., 2-night trip

10/10 Exceptional

All was perfect Just the car park too expensive Thanks 😊
Artur, 1-night trip

10/10 Exceptional

Good all-round hotel £4 in uber taxi for main square Good value for money Breakfast was a typical Polish breakfast but plenty od choice can't really fault this hotel would stay again
ellen, 4-night trip

10/10 Exceptional

What to say about a new brand Novotel? 6 stars
JAIME, 1-night trip

10/10 Exceptional

Tram only 15min walk, bus right outside.....quiet & lovely.....
mark, 7-night trip

10/10 Exceptional

The breakfast was wonderful. The service was excellent. Close to local transportation.
John, 2-night trip

10/10 Exceptional

Very nice hotel about 25 mins from the airport. Staff was nice, check in was smooth. Room was nice for 2 adults and a child. Best one I’ve been in since moving to Europe.
China, 1-night trip

8/10 Very good

The hotel and the brekfast was very good. The matterss was squeaky☹️
Limor, 4-night trip

10/10 Exceptional

Very nice
Barbara, 1-night trip