Nestled in the heart of Currajong, Mercure Townsville is a family-friendly haven. Take a refreshing dip in the pool, unwind on the sun-kissed terrace or explore the lush garden. With Celsius Restaurant serving up delicious meals and free WiFi to stay connected, this hotel offers convenience and charm.
At Mercure Townsville, you'll be within a 10-minute drive of Queensland Country Bank Stadium and Magnetic Island Ferry Terminal. Guests can take a dip in the outdoor pool or grab a bite to eat at Celsius Restaurant, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
174 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
Children's menu
What to do
Tennis
Golfing nearby
Kayaking nearby
Snorkelling nearby
Skydiving nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (7319 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
An outdoor pool
2 outdoor tennis courts
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Roll-in shower
Roll-in shower width (centimetres): 76
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Celsius Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 29 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Babysitting is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Townsville Hotel
Mercure Townsville
Mercure Hotel Townsville
Mercure Townsville Hotel Townsville
Accor Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong
Frequently asked questions
Does Mercure Townsville offer free cancellation for a full refund?
Yes, Mercure Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Townsville?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Townsville?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Townsville?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure Townsville?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Townsville and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Mercure Townsville also has a garden.
Are there restaurants at or near Mercure Townsville?
Yes, Celsius Restaurant offers al fresco dining and garden views.
What's the area around Mercure Townsville like?
Mercure Townsville is in Currajong, a short 9-minute drive from Townsville, QLD (TSV) and 18 minutes' walk from Townsville Museum and Historical Society.
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Mercure Townsville Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 October 2024
Super quiet with a resort style feel to the place.
Justine
Justine, 6-night trip
10/10 Exceptional
31 October 2024
Very helpful staff. Resort style layout made for a relaxed stay. Grounds well maintained.
Joanne
Joanne, 3-night trip
10/10 Exceptional
25 September 2024
Family friendly and quiet
Steph
Steph, 1-night trip
10/10 Exceptional
13 October 2024
Great stay enjoyed every bit of the stay . Thank you
Zoey
Zoey, 2-night trip
8/10 Very good
3 July 2024
Beautiful location friendly staff
Evette
Evette, 6-night trip
8/10 Very good
13 May 2024
Overall was a pleasant stay
Toni
Toni, 3-night trip
8/10 Very good
30 September 2024
Staff very helpful, close to takeaways. On site restaurant very over priced. Bathroom/ shower very small space.
Sue
Sue, 3-night trip
10/10 Exceptional
10 June 2024
Excellent resort, recommend booking a bungalow. Flawless customer service and great staff and excellent food
Kerrie
Kerrie, 3-night trip
8/10 Very good
31 October 2024
First person to try the newly installed EV chargers. The Noodoe app worked fine and all seemed to function normally. Great to be able to charge your vehicle while you relax around the pool and bar area of this great place.
Brian
Brian, 3-night trip
10/10 Exceptional
24 July 2024
The rooms are tired and dated. The surrounds and dining areas are great as are the staff.
Andrew
Andrew, 1-night trip
10/10 Exceptional
23 April 2024
Safe quiet excellent service and super friendly staff
Grounds, pool and restaurant all presented in immaculate condition
Kingsly
Kingsly, 2-night trip
10/10 Exceptional
31 August 2024
So clean
Ken
Ken, 3-night trip
10/10 Exceptional
26 September 2024
The smell of the room upon entry
Pauline
Pauline, 2-night trip
8/10 Very good
29 July 2024
The staff were very welcoming and friendly. The bathroom was a bit worn in places
Greg
Greg, 3-night trip
10/10 Exceptional
2 March 2024
Excellent gardens, quiet and friendly staff
Kingsly
Kingsly, 1-night trip
8/10 Very good
3 November 2024
Noisy air conditioner which impacted sleeping otherwise good value for money
Michelle
Michelle, 1-night trip
2/10 Poor
14 October 2024
Room was not very clean staff were rude
Mary-Jane
Mary-Jane, 2-night trip
6/10 Good
7 October 2024
We enjoyed our stay at the mecure.
Very close to Shopping Centre & Food.
Our room itself was nice, but very small and squished for 3 people.
The bathroom definitely needs a lot of attention.
Loved the wildlife at night.
Daughter loved the kids pool, was like a warm bath!
Buffet breakfast was awesome, we thoroughly enjoyed it.
Daughter loved the pancake machine!
Dinner was great, just a bit on the slow side.
Bryanna
Bryanna, 7-night trip
8/10 Very good
5 October 2023
Just a quick stopover between flights
Great place and great friendly staff
Cindie
Cindie, 1-night trip
8/10 Very good
13 June 2022
Nice place to stay
Mark
Mark, 1-night trip
10/10 Exceptional
17 September 2023
Excellent dining experience great location with lovely gardens
Kingsly
Kingsly, 1-night trip
10/10 Exceptional
28 March 2024
Close to Castletown. Bungalows were perfect!
Suzy
Suzy, 1-night trip
10/10 Exceptional
5 March 2023
Lovely place to stay with wonderful pool ,restaurant and bar area..staff very friendly and helpful.
Danique
Danique, 1-night trip
10/10 Exceptional
17 December 2023
The staff was very helpful. Would stay there again
Gregory
Gregory, 2-night trip
10/10 Exceptional
9 July 2023
Great Stay, Lovely staff, entire team are so helpful and friendly, wonderful food, gardens & Pool.