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Great Cumberland Place

Photo gallery for Great Cumberland Place

Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Breakfast area
Meeting facility
Lobby

Overview of Great Cumberland Place

Great Cumberland Place

4.5 star property
Upmarket hotel, steps from Marble Arch

7.0/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
20 Great Cumberland Place, London, England, W1H 7DL

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Computer station
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Self parking
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In London City Centre
  • Oxford Street - 1 min walk
  • Marble Arch - 1 min walk
  • Hyde Park - 2 min walk
  • Piccadilly Circus - 25 min walk
  • Buckingham Palace - 25 min walk
  • Royal Albert Hall - 26 min walk
  • Leicester Square - 28 min walk
  • The British Museum - 30 min walk
  • Trafalgar Square - 32 min walk
  • Natural History Museum - 34 min walk

Getting around

  • London (LTN-Luton) - 39 min drive
  • Heathrow Airport (LHR) - 40 min drive
  • London (LCY-London City) - 44 min drive
  • Gatwick Airport (LGW) - 83 min drive
  • Marylebone Station - 14 min walk
  • London Paddington Station - 17 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Edgware Road (Circle Line) Underground Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizza Hut - 2 min walk
  • Costa Coffee - 3 min walk
  • Patisserie Valerie - 1 min walk
  • Marriott Park Lane Executive Lounge - 1 min walk
  • Lanes of London - 2 min walk
Map

About this property

Great Cumberland Place

You'll be in a fantastic location at Great Cumberland Place, only a five-minute walk from Oxford Street and Hyde Park. This luxurious hotel is also within a short drive of Buckingham Palace and Piccadilly Circus. The nearby shopping and walkable location get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

Languages

Arabic, Dutch, English, Filipino, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 50 per day)
  • Off-site parking nearby (GBP 45 per day; booking required)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

What to do

  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 2 buildings/towers
  • Built in 1929

Accessibility

  • Assistive listening devices available
  • Lift

Languages

  • Arabic
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Digital TV channels
  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Slippers
  • Window screens

Sleep well

  • Bed sheets provided
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 115 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 100 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 50 per night
  • Rollaway beds are available for GBP 50.0 per night

Parking

  • Self-parking costs GBP 50 per day
  • Parking is available nearby and costs GBP 45 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Cumberland Hotel London
Cumberland Hotel
Cumberland London
Cumberland
The Cumberland London, England
The Cumberland Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Great Cumberland Place Hotel London

Frequently asked questions

Does Great Cumberland Place offer free cancellation for a full refund?
Yes, Great Cumberland Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Great Cumberland Place?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Great Cumberland Place?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Great Cumberland Place?
Yes. Self-parking costs GBP 50 per day.
Is an airport shuttle service offered by Great Cumberland Place?
Yes, an airport shuttle is available. The charge is GBP 115 per vehicle one-way.
What are the check-in and check-out times at Great Cumberland Place?
You can check in from 3 PM - 2:00 AM. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Great Cumberland Place and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Great Cumberland Place like?
Great Cumberland Place is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 2 minutes' walk from Hyde Park. Travellers say that the local area is very walkable perfect for shopping.

Reviews

7.0

Good

7.5/10

Cleanliness

7.3/10

Staff & service

6.5/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Satvinder, 2-night family trip
Verified Hotels.com guest review

6/10 Good

James, 3-night trip
Verified Expedia guest review

8/10 Very good

We got transferred too the hard rock as hotel was still not opened
Joseph, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic staff 👏 and excellent location. We were moved to the Hard Rock Hotel which exceeds expectations and we would highly recommend it.
Fozia, 2-night family trip
Verified Expedia guest review

4/10 Fair

This hotel is closed so it shouldn't be in your site. We stayed at Hard Rick Hotel which is great
Mrs joanne, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Last minute change but perfect
Didn't actually stay a The Cumberland there was a last minute change to The Clermont Victoria which was perfect, lovely hotel, great location.
Lesley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zoe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Piyush, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff , especially the check in receptionist were amazing. They made a special occasion even more special. We have stayed at the hotel before and wouldn’t hesitate to stay there again or recommend it to friends and family.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Chris, 1-night family trip
Verified Hotels.com guest review