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Novotel Cardiff Centre

4.0 star property
Recharge with delicious breakfast then take a refreshing dip in the pool. Discover how this upscale hotel will make your stay unforgettable.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Cardiff Centre

Restaurant
Bar (on property)
Lobby
Lobby sitting area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Airport transfer
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Conference centre
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is €85
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Mercure Cardiff Holland House Hotel & Spa

Pool
Spa
Pet-friendly
Parking available
8.0 out of 10, Very good, 1,005 reviews
The price is €91
includes taxes & fees
16 Feb - 17 Feb
Mercure Cardiff Holland House Hotel & Spa
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About the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 7 min walk
  • Principality Stadium - 17 min walk
  • Cardiff Castle - 18 min walk
  • Cardiff Bay - 20 min walk
  • Cardiff University - 10 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪The Grazing Shed - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

At a glance

DONE

Arriving/Leaving

    • Contactless check-in and check-out are available
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (fees apply)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Secured self-parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Cardiff Centre Hotel
Novotel Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Wales
Cardiff Novotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Donna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harvinder Singh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Entrance barrier to car park was broken. Bug found in bath. Heating wasn't working - replacement one offered would have done well to heat the inside of my car, let alone a hotel room. Booked an Executive Room for our Anniversary in which was no different to a normal room, maybe more floor space? No towels or robes for use of Spa. Faulty key to room. The staff however were extremely helpful but felt bad for them as we had so many issues!
William, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Quiet but basic
Quite a basic option for accommodation. Unfortunately the sofa bed our daughter was sleeping in was stained and when we complained we were offered towels to cover it with which personally I didn’t feel was a satisfactory solution. The towels also had a really odd smell, as did the shower gel / hand wash provided so it was hard to feel ‘clean’ whilst there. The room was lovely and quiet though which was a bonus
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Was very disappointed in this hotel. We arrived at 2:45 to be told check-in wasn’t until three which I thought okay that’s fine then the room was not ready until 345 so we had 45 minutes of sitting doing nothing. There was no apology for the room, not being ready or anything That was a bit of a funky smell in the restaurant when we first walked in smell a bit like damn when we got to the room the room was nice. We spent the first night there when we run the bath. The water was green and had bits of sand or something in there was also bugs in the bedroom. They moved us to a different room which when we tried running hot water it was just warm overall, the day wasn’t the best sadly for the price that we paid I was disappointed. We did try and use the spa as much as we could and I noticed there was a nappy on the floor from the Monday until the Tuesday evening so I’m a little bit concerned about the hygiene and cleanliness of this hotel
Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Robyn, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mate, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naomi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room was clean , bathroom could do with upgrade. No milk in room now to make a cup of tea.
Anna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Fuat, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bahareh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derya, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not the best of stays
Our stay was okay, bed and pillows uncomfortable, tv turned off every 30 minutes, on site pub no table service
Stephanie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Pay the ridiculous amount for flexibility!!!!
We had booked a night away as a treat for our children, unfortunately West Wales was issued with a red weather warning on our day of travel, sometjing i have never seen before! I called the hotel to explain that we wouldnt be travelling the 200 miles during the storm for the safety of our family, they said that they would happily change the dates of our booking but i would have to request this through Hotels.com, i have had numerous phone calls and emails with both the Novotel and Hotels.com and they have now said that there is nothing they can do and we loose the £400 it cost for our two rooms, we're devastated as we just didnt have the extra £50 to pay for flexibility and had every intention of taking the trip until Storm Darrah arrived. I would definitely book a hotel directly in future and would choose one who chose to help their traveller's rather than leave them devastated for putting the safety of their family first!
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Was great, such a shame about the parking cost (£10) otherwise woukd have been perfect
Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night family trip
Verified Hotels.com guest review