Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

Novotel Ottawa City Centre

3.5-star3.5 stars
33 Nicholas St, Ottawa, ON, K1N 9M7, Canada

3.5-star hotel with restaurant, near Byward Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Best hotel between all the hotel that I stayed through my 3 weeks travel in Canada .…Aug 9, 2018
  • All was great, hotel staff very helpful. Will go back.Jul 30, 2018

Novotel Ottawa City Centre

from €90
  • Superior Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Executive Room
  • Superior Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed
  • Executive Room, 1 King Bed with Sofa bed

What’s around Novotel Ottawa City Centre

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 6 min walk
  • University of Ottawa - 11 min walk
  • Parliament Hill - 12 min walk
  • Rideau Canal - 36 min walk
  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • National Arts Centre - 8 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1900
  • Conference space size (meters) - 177
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual fire alarm
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Novotel Ottawa City Centre’s small print

Also known as

  • Hotel Novotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 50 per night

Pet deposit: CAD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 28 per night with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 20 per person (approximately)

Pets are allowed for an extra charge of CAD 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Ottawa City Centre

  • Does Novotel Ottawa City Centre offer free cancellation for a full refund?
    Yes, Novotel Ottawa City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Ottawa City Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Ottawa City Centre?
    Yes. Self parking costs CAD 28 per night.
  • Are pets allowed at Novotel Ottawa City Centre?
    Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel Ottawa City Centre?
    You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Ottawa City Centre?
    Yes, there's an onsite restaurant. Nearby restaurants include Cora (3-min walk), Bangkok Thai Garden (3-min walk), and Tim Hortons (3-min walk).

Recent reviews

Fabulous 8.8 From 1,818 reviews

Exceptional 10.0
Amazing hotel
Amazing stay! Much better than I expected for the price and location. Rooms are newly updated and sparkling clean. Cannot get any better location than where this is.
Ryan, ca2 night trip
Exceptional 10.0
Great hotel amazing stayy
The hotel was amazing. The lobby and rooms were really clean. The staff was absolutely amazing. Very friendly and helpful. The location was great walking distance to everything. Will definitely recommend and come back and stay there again.
ca1 night family trip
Exceptional 10.0
antastic hotel write downtown close to market and
It was a wonderful room. People at the desk were very helpful and kind.
Nicole, us3 night family trip
Exceptional 10.0
Total Luxury~!!!!
Everything was excellent and very luxurious. No shelf in the shower for soap and shampoo but loved that fact that it was a walk-in shower~!! Very spacious. 👍
GREG, ca1 night trip
Poor 2.0
Extremely disappointing
COVID enforcement lacking, receptionist on phone taking booking, while we waited behind a woman was a child unmasked who continued to cough as the receptionist said absolutely nothing to her until when she was about to leave and asked her if she wanted a mask,which she refused and said health
MARTIN, ca1 night family trip
Fair 4.0
Déçu !
À notre arrivée, la salle de bain était salle,il y avait même des cheveux dans la douche. Durant les 3 jours, la chambre n'a pas été nettoyée. L'expérience la plus facheuse est que nous n'avons pu rentré dans la chambre à plusieurs reprises car le système de la porte ne fonctionnait pas. Malheureusement le technicien n'a pas pu réparer la porte avant notre départ. Nous avons donc été obligé de la laisser ouverte quand nous sommes sortis.
ca3 night family trip
Very Good 8.0
Clean and good parking.
We called in advance about parking, it was a little confusing to find where it was, but I really appreciated how secure it was and the in and out privileges. Once we figured it out it was easy to use. The location is very central to food and entertainment. The room was clean, and I really appreciated the Covid-19 safety measures for the building and the room. I was a little annoyed that the day before it was 50$ less for the room, having to drive so far for a funeral meant last minute booking, but still frustrating to see the price increase for the same type of room. Free Wifi worked well.
Christa, ca2 night family trip
Fair 4.0
iTght Parking
Didn't get the blue slip you need to get out of the parking lot from the person on check in (which I found out I should have been given) so had to drive back into parking lot which is crowded and narrow spots and go to front desk to retrieve, didn't even get an apology for the hassle
ALANA, ca1 night trip with friends
Very Good 8.0
Good place to stay!
It was short and sweet overall. Was very affordable for location mainly due to the lower tourism at this time. Very clean!
Michael, ca1 night trip
Good 6.0
We received a room that was equipped for a handicapped individual, even though it was not requested, and we felt the bathroom was overly spaced out. As well we had to pay an additional fee for parking when other hotels included that in their fee. Novotel ran out of designated parking spots and the spots left over were extremely small. Overall it was a clean and tidy space but we felt we could have gotten a better deal within the city that would be more accommodating to our needs.
gilles, ca1 night trip

Novotel Ottawa City Centre

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