The pod room, reception, and bathroom were very clean. However, the kitchen area was absolutely disgusting. Food crumbs were all over the tables and floors and the sink was backed up with food particles.
The bed was comfortable and the blue light in my pod was helpful so I could see what I was doing but wasn’t overwhelmed my a bright white light. The security codes to get to the pod room made me feel safe. The location of this hostel honestly can’t be beat.
There was no hot water for my final night and day (frustrating, but not their fault). I purchased the late check out for £10 so I could have a final explore of the city and rest before leaving, but my when I returned my code no longer worked for the door and my locker and my bed had been remade, so I wasn’t able to rest before leaving. Because of that, it was a waste of money that could not be refunded.
To take people’s stay to the next level, keep a closer eye on the cleanliness of the kitchen area and be mindful of visitors who have a late check out.