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Room options

Premier Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 King Beds

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

At a glance

Hotel size

  • 31 units

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Shopping centre on-site
  • Casino
  • Full-service spa
  • Marina
  • 20 casino gaming tables
  • 480 casino slot machines
  • Casino VIP room
  • 9 outdoor tennis courts
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

I had an issue with the phone since the first day I arrived, went to the front desk to tell them about it and they were sent to my room asap, I had to have them come over again because it still wasn’t working but the IT staff handled the situation with promptness and made me smile. My overall issue is with the front desk on the day and housekeeping . It was my birthday and the night staff told me the lobster house is closed but assured me other restaurants would be open for me have a bite. I walked all over and none were open. I went back to the front desk to get some directions to the open restaurant and she said she doesn’t know go check. I got so upset I just went back to the room and slept. I had to call housekeeping because nipple pasties and hair were stuck in the shower from another guest, housekeeping came took the pasties off and left didn’t clean the area or nothing. Dining in the night at the mandarin restaurant was awful they gave me a dirty cup and drink from and didn’t check up on me to resolve the issue so I just drank from the bottle. Overall I feel like because I was local I received this treatment which doesn’t feel great, I also never wanted to be typecast so I just paid and left . The only good about the property was the night front desk agent, IT and the staff at mélange . There was no one to tell my problems to and no one cared. Very disappointed.
Reanna, 2-night trip
Verified Expedia guest review

6/10 Good

No restaurants opened on Mondays therefore no breakfast lunch or dinner
Lanvil, 1-night family trip
Verified Expedia guest review

8/10 Very good

Rose, 1-night trip
Verified Expedia guest review

8/10 Very good

We got a excellent service of the driver of the hotel, he went withbus to a place where we bought breakfast because the resort restaurant was closed. Front desk was very kind, a spacious executive room and clean. The microwave was not working. I love to walk so the walking distance was perfect. This is my 3rd time at the resort, It was worth it
Arline, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Room was as advertised. Great view of the lagoon and Simpson Bay area. Bathroom was a bit inconvenient as the door only opened a quarter way before hitting the wash basin. Really long distance walking between the parking area and the room. Very sketchy walking at night as there is very little lighting. Front desk rarely answered when requesting pickup from the room. Overall the hotel needs major renovations and improvements to return to what it once was.
Alessandro, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The view of the marina is amazing, the food at The Lobster house great. Other than that, in our first room there was no hot water, mold, mildew, Ac remote not working. We got moved and upgraded. Second room was better, but the AC in the room didnt work and parts fell off the door. The walk from the parking lot to the room is too long, especially with kids. However, there is a bellman available at times to take you. If you love boats i'd stay for the view. Otherwise, find a next hotel.
Patriese, 4-night family trip
Verified Expedia guest review

4/10 Fair

It had poor service
Zarifa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

i enjoyed my stay at this beautiful property. interior was amazing and all amenities was fine
Trevian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property and rooms is nice how ever the showers and kitchen appliances can do with a little polishing and shinning The bathroom door was a bit confusing but had a peaceful night rest
Chelsea, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Rooms were very clean
Jerida, 1-night romance trip
Verified Expedia guest review