2/10 Poor
22 September 2023
John
John, 1-night trip
Verified Hotels.com guest review
Sheraton Heathrow Hotel
4-star hotel in Heathrow Villages with restaurant and bar/lounge
Choose dates to view prices
Sheraton Heathrow Hotel
Photo gallery for Sheraton Heathrow Hotel
Overview of Sheraton Heathrow Hotel
8.2 out of 10 Very good
8.2/10 Very good
Property highlights
- Airport transfer
- Pet-friendly
- Parking available
- Free WiFi
- Connecting rooms available
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Fitness centre
- Self parking
- Business centre
- Airport shuttle
- Bus station shuttle
- 24-hour front desk
- Coffee/tea in a common area
- Garden
- Car hire on-site
For families
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
- Daily housekeeping
Room options
View all photos for Deluxe Room, 2 Single Beds, Non Smoking
Deluxe Room, 2 Single Beds, Non Smoking
View all photos for Deluxe Room, 1 Queen Bed, Non Smoking
Deluxe Room, 1 Queen Bed, Non Smoking
View all photos for Junior Suite, 1 Queen Bed, Non Smoking (Lounge Access Included)
Junior Suite, 1 Queen Bed, Non Smoking (Lounge Access Included)
View all photos for Club Room, 1 Queen Bed, Non Smoking
Club Room, 1 Queen Bed, Non Smoking
About this area
What's nearby
- In Heathrow Villages
- Thames River - 7 min drive
- Windsor Castle - 10 min drive
- Twickenham Stadium - 15 min drive
- Thorpe Park - 14 min drive
- Royal Holloway, University of London - 11 min drive
- Royal Botanic Gardens, Kew - 15 min drive
- LEGOLAND® Windsor - 12 min drive
- Hampton Court Palace - 19 min drive
- Richmond Park - 24 min drive
- Wembley Stadium - 22 min drive
Getting around
Restaurants
- Giraffe - Heathrow - 7 min drive
- Starbucks - 9 min drive
- Gordon Ramsay Plane Food - 7 min drive
- Pret a Manger - 7 min drive
- Wagamama - 8 min drive
About this property
Sheraton Heathrow Hotel
Languages
English, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 426 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 2:00 PM until midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 16
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16
Pets
- Pets allowed*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (GBP 15 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
Transfers
- Airport shuttle (available 24 hours)*
- Bus station shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- Private dining
- Snack bar/deli
Travelling with children
- Children's menu
What to do
- Sailing nearby
Working away
- Business centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Built in 1973
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Television in common areas
- Fitness centre
- Art gallery on-site
- Banquet hall
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Handrails in stairwells
- Closed-captioned TV
- Lowered plug sockets in bathroom
- Lowered view port in door
- Low-height worktop and sink
- Height-adjustable showerheads
- Grab bar near toilet
- Grab bar in bath
- Bathroom emergency pull cord
- Transfer shower
- Lever door handles
- Step-free path to entrance
Room amenities
Be entertained
- LCD television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Electric kettle
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Free cot/infant bed
Freshen up
- Private bathroom
- Bath or shower
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
- Electrical adapters/chargers
Food and drink
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Cast Iron Bar & Grill – This steakhouse specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately GBP 16.50 per person
- Airport shuttle service is offered for an extra charge of GBP 6.00 per person (one-way)
- Bus station shuttle service is offered for an extra charge
Children & extra beds
- Airport shuttle service for children costs GBP 11.00 (return)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Parking
- Self-parking costs GBP 15 per day with in/out privileges
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Commitment to Clean (Marriott) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel
Sheraton Heathrow West Drayton
Sheraton Heathrow
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton
Frequently asked questions
Reviews
8.2
Very good
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
20 September 2023
Timothy j
Timothy j, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2023
Noel
Noel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2023
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2023
Excellent choice for Heathrow stop over.
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2023
Glenda
Glenda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2023
JOHN
JOHN, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 August 2023
Anabela
Anabela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2023
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
Most popular destinations
Hotels
H10 London WaterlooCitadines Apart'hotel Holborn-Covent Garden Londonibis London Docklands Canary WharfClayton Hotel City of Londonibis London Earls CourtThe Westminster London, Curio Collection by HiltonThe Zetter ClerkenwellRadisson Blu Edwardian Grafton Hotel, LondonPark International HotelGrange BeauchampMelia White House Hotel47 Park Street - Grand Residences by MarriottCopthorne Tara Hotel London KensingtonRadisson Blu Edwardian Mercer Street Hotel, LondonRoyal National HotelThe Tower HotelThe Hoxton HolbornNovotel London Greenwich Morton HotelDoubleTree by Hilton Hotel London -Tower of London Nobu Hotel London ShoreditchThe Marylebone HotelSt Martins Lane LondonColonnade Hotel LondonMama Shelter London - ShoreditchLangham Court HotelThe Resident Covent Garden Clayton Hotel London WallMondrian London Shoreditch Zedwell Piccadilly Circus