Chicago O'Hare International Airport (ORD) - 36 min drive
Chicago, IL (PWK-Chicago Executive) - 47 min drive
Chicago Van Buren Street Station - 3 min drive
Chicago Museum Campus-11th Street Station - 4 min drive
Millennium Station - 28 min walk
Clark-Division Station - 5 min walk
Chicago Station (Red Line) - 8 min walk
Grand Station (Red Line) - 14 min walk
Restaurants
La Colombe Coffee - 1 min walk
Gibsons Bar & Steakhouse - 2 min walk
Hopsmith Tavern Chicago - 2 min walk
Maple & Ash - 1 min walk
Hugo's Frog Bar & Fish House - 2 min walk
About this property
Viceroy Chicago
Viceroy Chicago features a rooftop terrace and puts you only steps from State Street. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Somerset, which is one of 2 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include a fitness centre, free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and bar. Public transportation is only a short walk: Clark-Division Station is 5 minutes and Chicago Station (Red Line) is 8 minutes.
Languages
Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish
At a glance
Hotel size
180 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (2 total, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (USD 91.00 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
2 restaurants
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Beach nearby
Working away
12 meeting rooms
Conference space (13440 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Fireplace in reception
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
55-inch Smart TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Somerset – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
Pandan – This cocktail bar specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Awards and affiliations
Viceroy Chicago is listed in the 2021 Travel + Leisure 500.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 25.35 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Concierge service
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Newspaper
Pool access
Optional extras
Full breakfast is offered for an extra charge of approximately USD 8.00 to 35 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 30 September to 1 June:
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Parking
Valet parking costs USD 91.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 5:00 PM
The seasonal pool is open from May to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Property Registration Number Hotel License
Also known as
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago
Frequently asked questions
Does Viceroy Chicago offer free cancellation for a full refund?
Yes, Viceroy Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viceroy Chicago?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 5:00 PM.
Are pets allowed at Viceroy Chicago?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Viceroy Chicago?
Yes. Valet parking costs USD 91.00 per night.
What are the check-in and check-out times at Viceroy Chicago?
Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is noon.
Is there an on-site casino at Viceroy Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.
What is there to do at Viceroy Chicago and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Viceroy Chicago?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around Viceroy Chicago like?
Viceroy Chicago is a short 5-minute walk from Clark-Division Station and 6 minutes' walk from Michigan Avenue. Travellers say that the area is walkable and good for shopping.
Viceroy Chicago Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
4/10 Fair
24 December 2024
Luxury price without the experience
I booked a junior suite for $500 and it was visibly dirty throughout the room - dark smudges on the walls, makeup on the light switches, visible dark areas on the chaise lounge, thick layers of dust on the wood surfaces. I was deeply disappointed by this and the staff. I was offered a $75 off discount for food and to check out late. Yet on check out day, the front desk was calling my cell phone to vacate. The cleaning woman even disturbed me in the room by knocking on the door to ask when I was leaving (check out was 12.30; I had already shared that I would leave by 2p). This was NOT a $500/night experience.
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Graydon
Graydon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Excellent location and staff!
The perfect location for great food and shopping. Customer service was excellent!
David was a bright spot in our stay, with such energy and friendliness.
Will stay again soon!
Laura
Laura, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Great property, location, and staff!
jeff r
jeff r, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Terrific boutique hotel near Chicagos prime location
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
RICHARD
RICHARD, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
trevor
trevor, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Stacie
Stacie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Stephen
Stephen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Cayla
Cayla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Derek
Derek, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Udo
Udo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Chick hotel in the center
A chick hotel in the middle of the action, A Lobby is a bit small but cozy and filled with art. The staff is professional and there to help. My room was clean, the beds comfy, and the bathroom roomy. There is a restaurant downstairs. Dinner was just ok. Not sure about breakfast.
Ingrida
Ingrida, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Amazing staff and location!
Wonderful staff and warm welcome. Upgraded room for VIP without even having to ask. Great location and quiet for work. 10/10 recommend staying here. Employees were great!
Alexandra
Alexandra, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Weekend stay in Chicago
Great room and service. Have stayed here many times. Highly recommend
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Tomer
Tomer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Kristi
Kristi, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Great Chicago Hotel
I’ve stayed many places in Chicago and the Viceroy is now one of my favorites! It’s quiet, classy and in a great location. The views of the lake are spectacular!