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Russell Hotel

2.0 star property
Victorian hotel with bar/lounge, near Pantiles

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Photo gallery for Russell Hotel

Exterior
Terrace/patio
View from property
Twin Room, 2 Single Beds
Comfort Suite, Annex Building | Private kitchenette
Located in the heart of Tunbridge Wells Town Centre, Russell Hotel offers a warm welcome with English breakfast and a terrace to unwind. Connect to WiFi, enjoy the bar or laundry facilities and take advantage of luggage storage. Previous guests have praised the delicious breakfast and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Picnic area
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €89
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building

Comfort Suite, Annex Building

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception
Mercure Tunbridge Wells Hotel
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,001 reviews
The price is €66
includes taxes & fees
30 Nov - 1 Dec
Mercure Tunbridge Wells Hotel
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About the area

Map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ

What's nearby

  • Tunbridge Wells Museum and Art Gallery - 3 min walk - 0.3 km
  • Trinity Theatre - 3 min walk - 0.3 km
  • Assembly Hall Theater - 5 min walk - 0.4 km
  • Pantiles - 12 min walk - 1.1 km
  • Tunbridge Wells Golf Club - 18 min walk - 1.5 km

Getting around

  • Gatwick Airport (LGW) - 52 min drive
  • London (LCY-London City) - 70 min drive
  • Tunbridge Wells Station - 9 min walk
  • Tunbridge Wells West Station - 19 min walk
  • Royal Tunbridge Wells High Brooms Station - 29 min walk

Restaurants

  • ‪Fuggles Beer Cafe - ‬4 min walk
  • ‪The Opera House (Wetherspoon) - ‬4 min walk
  • ‪Greggs - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Russell Hotel

Russell Hotel is a great choice for a stay in Royal Tunbridge Wells. You can unwind with a drink at the bar/lounge, and free English breakfast is available on weekdays between 7:00 AM and 9:30 AM. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All guests must show a valid photo ID and valid booking confirmation.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast on weekday mornings 7:00 AM–9:30 AM
  • Bar/lounge

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1890
  • Picnic area
  • Terrace
  • Television in common areas
  • Victorian architecture

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for GBP 18.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Does Russell Hotel offer free cancellation for a full refund?

Yes, Russell Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Russell Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Russell Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Russell Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Russell Hotel and nearby?

Russell Hotel has a picnic area.

What's the area around Russell Hotel like?

Russell Hotel is in Tunbridge Wells Town Centre, a short 9-minute walk from Tunbridge Wells Station and 7 minutes' walk from Assembly Hall Theater.

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Reviews

Russell Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.8

Location

9.0

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, freshly cooked, and delicious. (61 reviews)
  • On-site parking was provided at a reasonable price and was a convenient bonus for guests. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Bed
Bathroom
Towns
Value
Building
Store
Location

Reviews

10/10 Exceptional

Yes, comfortable room and friendly and helpful staff.
Martyn, 1-night trip

8/10 Very good

Breakfast really good
Bob, 3-night trip

8/10 Very good

Good position in the town and very good value for money. Good atmosphere.
John, 1-night trip

10/10 Exceptional

Great Value Hotel.....5 stars

Great breakfast. Very comfortable and clean room. Staff were very helpful and friendly. Great value and would highly recommend...5 stars.
Alex, 1-night trip

10/10 Exceptional

Comfortable, Affordable and in an excellent location
Yvette, 1-night trip

6/10 Good

Great staff

The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh. The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Leigh, 1-night trip

10/10 Exceptional

The Russell Hotel

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Michael, 2-night trip

4/10 Fair

90’s throwback

This was a 90’s throwback. The decor hasn’t been touched since sponging paint and patterned borders. It needs SO much work. The guy on reception was clearly unhappy in his job and lacked customer service skills. The breakfast was ok but I had cold tea and no selection of pastries. The room was however very big and the location is ideal. I paid over £200 for 2 nights .. this is a shocking price for s very run down hotel. No lift access either so up 4 flights of stairs with a bad leg . I could go on about it but won’t. Definitely won’t return unless it has a makeover and a new receptionist
Wallpaper in bathroom peeling off
90’s throw back phone lol shocking
Remote for TV broken with dirty cellotape
Sharon, 2-night trip

8/10 Very good

The hotel is easily placed to walk to the town centre. The hotel was clean, basic and very friendly.
Margaret, 1-night trip

10/10 Exceptional

Awesome staff. Breakfast was good and room was so clean and spacious. Bed comfortable. Will stay here again
Nick, 2-night trip

10/10 Exceptional

Clean and comfortable hotel for a short break visiting family. Convenient for town and shops, as well as green spaces. Very pleasant and helpful staff. Would definitely visit again.
Ian, 2-night trip

8/10 Very good

Great breakfast, helpful staff, acceptable accommodation, good ‘walk in shower’. No issues.
Simon, 2-night trip

6/10 Good

Basic, handy location

Staff helpful. Room in attic, so no windows that could open and blinds not great. No lift. Lot of noise from next room's bathroom fan. Furniture tired. Reasonably clean. Breakfast good. Chosen for parking which I obtained, but is very limited. Handy location for the centre of town.
1-night trip

8/10 Very good

Hotel was friendly and functional with rather tired room in need of an update. But everything worked and there was free parking. Excellent breakfast.
M, 2-night trip

6/10 Good

The Russell hotel is clean and tidy with everything needed for a short overnight stay. The property is an older building which is in good condition and well maintained. Breakfast was freshly cooked with good service
Ian, 1-night trip

8/10 Very good

Very friendly staff. Needs a bit of modernisation but served me well for a night out in town. Free parking and included breakfast was useful.
Tom, 1-night trip

10/10 Exceptional

I had a warm room on the top floor with a fantastic walk-in shower
David, 1-night trip

8/10 Very good

A good stay

I had a room in the annex and after staying at this hotel numerous times before, this was one of the better rooms. Updated bathroom, although the rest of the hotel is very dated. It was clean, the bed was comfortable and the man on the check in desk was very helpful and pleasant.
John, 1-night trip

8/10 Very good

Enjoyable overnight stay.

The Russell Hotel is close to town and we would have no hesitation in returning on any future visits to Tunbridge Wells. The staff were all very pleasant and helpful and we were lucky enough to be able to enjoy free parking. Our bedroom and bathroom were spacious and clean. Breakfast being included was a definite plus and tasted delicious.
Pamela, 1-night trip

6/10 Good

This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless. The bed wasn't very comfortable and the TV was tiny. The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.
2-night trip

8/10 Very good

Enjoyable overnight stay

This is the second time we have stayed at the Russell Hotel and once again found the staff most pleasant and extremely helpful. Our room, bed linen & towels were spotlessly clean and the inclusive breakfasts were delicious. Being so close to town, it is convenient if you wish to see a show at The Assembly Hall Theatre, browse the shops, meet friends or just explore Tunbridge Wells in general. Would have no hesitation in returning, should we visit this historic town in the future.
Pamela, 1-night trip

10/10 Exceptional

Free upgrade

Given an upgrade very kind respectful hosts
jennifer, 2-night trip

8/10 Very good

Pleasant stay

Very welcoming staff. Breakfasts were very well cooked and plenty for us. We had a large accessible room, the only drawback was to get to the room there were a few steps which I found difficult and this room would not be suitable for a wheelchair user. I believe there many be other accessible rooms available.
Richard, 2-night trip

6/10 Good

Good but basic budget accommodation

Basic but adequate accommodation for the price. On site parking was free but limited and fairly tight spaces given a few works vans present. Good breakfast with excellent staff. Some areas require some sprucing up or maintenance. Nothing that could not be fixed with paint or varnish. Some rooms could be a little noisy due to proximity to a busy road.
Kenneth, 1-night trip

6/10 Good

Dated and worrying fire escape

The decore is very dated. However the most worrying thing is the lack of escape routes. We were on the top floor with only one staircase-escape route and you were so high up there was escaping from the window.
1-night trip