Holiday Inn Express London - ExCeL, an IHG Hotel puts you a short five-minute drive from ExCeL Exhibition Centre and Thames River. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Royal Albert Station is steps away and Prince Regent Station is 10 minutes.
Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (GBP 16 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business centre
Conference centre (431 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cots/infant beds are available for GBP 1.0 per night
Rollaway beds are available for GBP 30.0 per night
Parking
Self-parking costs GBP 16 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Express London Excel, An Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel London
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London
Frequently asked questions
Does Holiday Inn Express London - ExCeL, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express London - ExCeL, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express London - ExCeL, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express London - ExCeL, an IHG Hotel?
Yes. Self-parking costs GBP 16 per night.
What are the check-in and check-out times at Holiday Inn Express London - ExCeL, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express London - ExCeL, an IHG Hotel and nearby?
Recommended spots to visit include ExCeL Exhibition Centre (10-min walk) and O2 Arena (2.6 mi), along with Westfield Stratford City (4.7 mi) and London Eye (8.6 mi).
Are there restaurants at or near Holiday Inn Express London - ExCeL, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express London - ExCeL, an IHG Hotel like?
Holiday Inn Express London - ExCeL, an IHG Hotel is in Newham, a short 3-minute drive from London (LCY-London City) and 10 minutes' walk from ExCeL Exhibition Centre. Travellers recommend the hotel for its walkable location.
Holiday Inn Express London - ExCeL, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
21 December 2024
Overall is good
Good overall. Plumbing is bad , you can hear the waste discharging water from other rooms. Air quality is okay but need improvement. Breakfast good. Staff polite and helpful
mohamed
mohamed, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Fantastic place for the money I paid
charles Jeevaraj
charles Jeevaraj, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Good business option
Friendly, helpful staff, clean & simple
Paula
Paula, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.
Angie
Angie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Sam
Sam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Muhammad Sadiq
Muhammad Sadiq, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Jude
Jude, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Stay in london
The hotel was lovely and clean, staff where helpful and friendly. If i was going to say negative is the sofabed ways a little hard. But it did the job.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Good location and helpful friendly staff
Great location for events at Excel was reason for booking.
Nice clean shower room and good pillows as i can often get neck ache in hotels
Whilst the food at breakfast was plentiful and tasty it wasnt very hot after carrying back to our table
All the staff we dealt with were helpful and friendly
Alison
Alison, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Danijela
Danijela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Vania
Vania, 3-night trip
Verified Hotels.com guest review
2/10 Poor
7 November 2024
Territory customer service
Needed to change due to booking error. Whilst not commercially required to accommodate property manager showed no flexibility to move dates a week later at a higher price. Charged in full even though they knew the room wasn’t required and could have been resold. I’m an IHG Gold customer. Will not be using IHG again.
Steve
Steve, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Anwen
Anwen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Well worth it!
Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.
Ian
Ian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Cheap and Cheerful!
Stayed for London Comic Con. Great location just a short walk from the DLR or a 15 minute walk along the dockside to ExCel.
Staff were very friendly and loved seeing all the cosplays. Room was clean, bed was comfy with a choice between hard and soft pillows, although there wasn’t really much space for storage.
Included breakfast covered all the essentials; choice of hot food, cereals, fruits, and pastries.
Overall very good value for money and will definitely consider staying here again for the next Comic Con.
Ashleigh
Ashleigh, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
MOSHOOD
MOSHOOD, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
It was a very good experience. I liked the facilities and breakfast.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Friendly staff, good location for Excel
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Joe
Joe, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
paul
paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Great location. Reception staff were particularly good. Excellent customer service 👏