Chimelong International Circus - 5 min drive - 5.1 km
Xiangjiang Safari Park - 6 min drive - 5.1 km
Canton Fair Complex - 8 min drive - 10.9 km
Getting around
Foshan (FUO-Shadi) - 28 min drive
Baiyun International Airport (CAN) - 39 min drive
Shiguanglu Station - 9 min drive
Guangzhou Railway Station - 18 min drive
Guangzhou South Railway Station - 20 min drive
Airport shuttle (surcharge)
Area shuttle
Train station drop-off (surcharge)
Train station pickup (surcharge)
Casino shuttle (surcharge)
Free theme park shuttle
Restaurants
星河湾酒店国际公寓酒店中餐厅 - 10 min walk
香江大酒店 - 8 min walk
作品一号 - 8 min walk
乐富酒窖 - 3 min drive
金稻香酒楼 - 10 min walk
About this property
Chateau Star River Guangzhou
When you stay at Chateau Star River Guangzhou, you'll be within a 10-minute drive of Chimelong Paradise and Canton Fair Complex. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Always Cantonese, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and an indoor tennis court.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
304 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 7 AM to 10:30 AM*
Train station shuttle
Off-site
Casino shuttle*
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free theme park shuttle
Local/corner shop
What to do
Shopping
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Seasonal outdoor pool
Indoor tennis courts
3 outdoor tennis courts
Sauna
Banquet hall
Reception hall
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Grab bar near toilet
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Always Cantonese – This restaurant serves breakfast, brunch, lunch and dinner.
E-cafe – This buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
Train station pick-up and train station drop-off services are offered for an extra charge
Casino shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Airport shuttle service for children costs CNY 800 (one-way)
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Chateau Star River Hotel Guangzhou
Chateau Star River Hotel
Chateau Star River Guangzhou
Chateau Star River
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou
Frequently asked questions
Does Chateau Star River Guangzhou offer free cancellation for a full refund?
Yes, Chateau Star River Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Star River Guangzhou?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Chateau Star River Guangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau Star River Guangzhou?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Chateau Star River Guangzhou?
Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.
What are the check-in and check-out times at Chateau Star River Guangzhou?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Chateau Star River Guangzhou and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Chateau Star River Guangzhou also has a health club and a garden.
Are there restaurants at or near Chateau Star River Guangzhou?
Yes, there are 2 on-site restaurants.
What's the area around Chateau Star River Guangzhou like?
Chateau Star River Guangzhou is located on the waterfront in Panyu. Popular attractions include Chimelong Paradise, which is 4 minutes away by car.
Chateau Star River Guangzhou Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very good
8 August 2023
Good room amenities.
Hock Lai
Hock Lai, 2-night trip
Verified Travelocity guest review
8/10 Very good
23 December 2019
Great!!!
Great big room and nice hotel lobby!!!
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2019
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Gonzalo
Gonzalo, 1-night romance trip
Verified Expedia guest review
6/10 Good
31 August 2019
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
JENNYR
JENNYR, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 July 2019
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 May 2019
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Tan
Tan, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
7 May 2019
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Verified traveller
1-night business trip
Verified Expedia guest review
8/10 Very good
27 January 2019
Great Value Hotel
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Eddie
Eddie, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2018
Happy Stay 💕
Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Euny
Euny, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2018
5 star hotel with good service and a stone throw to the zoo in panyu
tang
tang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2018
Chateau River Guangzhou
luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
andreas
andreas, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
6 August 2018
Quiet n nice river view
The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
ben
ben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2018
Miguel
Verified Hotels.com guest review
6/10 Good
23 April 2018
Lovely but lacking
Although the staff was great and the rooms beautiful, the in-house restaurants were limited as was the neighborhood... It was a nice neighborhood but not a lot going on. Were there a bar or western restaurant (other than the lobby) in the hotel, we wouldn't have noticed the lacking neighborhood.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
12 April 2018
Satisfying stay
Very spacious room, clean neat and new. Hotel breakfast has a wide selection, absolutely worth trying.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
13 July 2017
Unfortunately, people are working there, can't speak English at all. Very hard to communicate. Other than that there were ok.
Sunyoung
Sunyoung, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
19 June 2017
Satisfactory
One of the better choice in the Panyu area
Kok Beng
Kok Beng, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2017
Fantastic Stay
HUGE room, i mean HUGE. Comfortable, Tidy, Amazing grounds, Good buffet dinner, Very helpful staff, Free shuttle service to Chimelong Parks, Fantastic pool, Would visit again.
Verified traveller
Verified Expedia guest review
2/10 Poor
3 May 2017
Horrible Hotel
The room is nothing like the photos- photo's show that it looks good and new but it's old and there is dust everywhere
Verified traveller
Verified Expedia guest review
10/10 Exceptional
1 May 2017
No english
The only complain i have is that the staff should speak real english.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
20 April 2017
Best hotel in guangzhou in all mi years going ther
Everything was perfect. Room, room service, attention. There is a shuttle to canton fair that us always on time.
frannk
Verified Expedia guest review
8/10 Very good
20 April 2017
Nice hotel but not much around, abit far out
Nice hotel, clean, but kind of in middle of nowhere, taxi ride is needed to get to attractions
Verified traveller
Verified Expedia guest review
8/10 Very good
20 April 2017
leung
Verified Hotels.com guest review
8/10 Very good
24 February 2017
Great hotel with friendly customer services... however the local area is not that convenient for eat and local commuting...
EDWARD
Verified Hotels.com guest review
4/10 Fair
24 January 2017
Very Disappointing.
They say it is a five star hotel. Hotel itself is a beautiful hotel. Beautiful lobby and great river view. I stayed there for a week. My room was on 20th floor and I had to go back down and change the key because kew wouldn't work. Three times ! First night, there was no shampoo. I couldn't turn off the lights few nights. Light switches worked and sometimes didn't work. Room safe didn't work. They have to fix it while I was in the room. And thick dust everywhere. Terrible !