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View all photos for House, 1 Bedroom

Desk

House, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms

Desk

House, 2 Bedrooms

  • 48 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for House, 3 Bedrooms

Desk

House, 3 Bedrooms

  • 66 sq m
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, stovetop, dishwasher

Studio

  • 28 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 33 units

Arriving/Leaving

  • Check-in time from 5:00 PM until 8:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Poolside bar
  • Free daily reception

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Mini golf
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 9 holes of golf
  • Seasonal outdoor pool
  • 3 outdoor tennis courts

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping

Reviews

6.6

Good

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Very basic property, no plugs, no ac, no kitchen area, no oven, shabby outside area
Gerald, 7-night family trip
Verified Expedia guest review

8/10 Very good

The property itself was very basic, no bed linen or towels provided so make sure you bring your own. Also it was hot upstairs although there was one fan available. The propertywas well situated - close to the pool and cafe. Staff at the cafe and bar were lovely, and made us feel very welcome. Check in was straightforward, and the swimming pool was nice. Would have been nice if other things were included with our property, to make use of the facilities such as tennis rackets, boules, bikes etc.
Abbie, 7-night family trip
Verified Expedia guest review

2/10 Poor

Boris, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Un hébergement non conforme a l'annonce
Nous avons réservé en dernière minute dans la résidence Villa du Lac à Soustons (réservation n°72627414591861) du 19 au 26 août 2023, presque 840€ (au lieu de 970€) L'annonce par lequel nous avons loué le logement sur un site hébergeur Hotels.com est mensonger, autant dans le descriptif que dans les photos, puisque : - L'appartement ne détenait ni jardin ni terrasse (ni même aucun extérieur) - Les draps n'étaient pas mis à disposition - L'appartement contenait 1 lit double et 1 canapé convertible et non 3 lits doubles - Il n'y a pas de ménage hebdomadaire (ni même de ménage final) En plus de cela, les fenêtres de l'appartement donnait devant l'entrée de la résidence (nuisances a toute heure du jour et de la nuit, regards indiscrets, 0 intimité...). Appartemment sale et en mauvais etat (matelas qui sent l'urine, lattes du sommier du canapé cassés, joints moisis, télé qui ne fonctionne pas,...) La résidence, excepté la piscine, est banale (pas de surveillance, pas de menage des communs, pas d'activités...) Durant notre séjour, nous avons passés DES HEURES avec le service reclamation (en anglais!) qui au début a reconnu les non conformités, puis ils ont retourné leur veste. A force de harcèlement sur les réseaux sociaux, Vacancéole a proposé un dedommagement de 100€ (que nous attendons). Coté Hotels.com : rien ! C'est largement insuffisant au regard du préjudice subit... les vacances etant faites pour le repos ! Si vous souhaitez réserver : fuyez Vacancéole ET Hotels.com !!!
Martinez, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Séjour très agréable
Nous avons passé un super séjour. Le calme était au rendez-vous. Residence propre, personnel très sympathique. La station balnéaire de Vieux boucau est très sympa. Beaucoup d'activités à faire sur place. Nous y retournerons.
Hafida, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Correct.
Elda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nadia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decepcion
La estancia,nada acogedora, la tapicería del sofá cama muy sucio, el toldo bastante estropeado, ventanas y persianas muy sucias, y el cubo de la fregona rota(compre una nueva) y la caldera de agua caliente solo daba para ducharse 2 personas seguidas para la tercera persona ya el agua estaba fría, cuando el apartameto era para 6 personas. En definitiva ,no se corresponde el precio con la calidad.
Garbiñe, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

beauté des plages a proximité. logement et équipements conformes au descriptif. sur place aucun contact aucun accueil juste 1 no de telephone a appeler en cas de problème.
Matthieu, 7-night family trip
Verified Expedia guest review

8/10 Very good

Maria Concepción, 5-night trip
Verified Hotels.com guest review