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Room options

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

At a glance

Hotel size

  • 208 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 25.00 per day)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (980 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Reviews

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

6/10 Good

Bed issues
When we arrived it was pleasant that all the staff knew English decently enough to help us. Our room we booked was a double bed and they put us in a room with 2 singles pushed together! Not so good for a couple. When we went down to get it fixed the guy seemed surprised that is was not a double bed and it was put into the system as a double. Idk that seemed weird to me. There was also a stain on my pillow but at this point I gave up and used the other ones that seemed fine. Also it should be said that all the beds have wheels that are not locked so if “movement” on the bed is something to think about as your bed will end up somewhere else in the room. Otherwise this hotel is really nice and quite fancy with very modern and up to date work out room that is very clean and fast and many elevators. If your going on a girls trip this hotel would be the best of the best! Just maybe not for a couple
Lynda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room was quite dirty and needs a deep cleaning. Room had flies in it when we arrived. Location is wonderful, room is priced as a high end hotel, as the lobby reflects, but rooms need some repair and TLC from the cleaning staff. Breakfast was good.
Keaton, 5-night business trip
Verified Expedia guest review

8/10 Very good

Trina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very pretty and spacious room, staff was friendly and helpful. The property was 10 minutes distance from shopping, restaurants, Vienna centre, theatres and museums.
Amy, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel staff were very helpful. I arrived earlier than the check-in time but was able to get my room early due to being an Accor member. This was really very helpful for me. Expedia show the check-in time as 14:00 but I was told at reception is was actually 15:00 so be mindful of this if you book. I did find the bathroom quite small and not much room to manoeuvre in unfortunately as doors and the room were at weird angles.
Harmesch, 3-night trip
Verified Expedia guest review

2/10 Poor

Hotel had NO water pressure in the morning to take a shower. Staff couldn't solve the issue. They said that too many people are taking showers at the same time. Very unacceptable.
Alaa, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Ok
Paul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zushan, 3-night trip
Verified Orbitz guest review