Rua Sao Joao Batista, Vila do Porto Moniz, Porto Moniz, 9270095
What's nearby
Lava Pools - 5 min walk
Porto Moniz Natural Pools - 8 min walk
Fanal Protected Area - 17 min drive
Seixal Beach - 19 min drive
Paul do Mar Beach - 61 min drive
Getting around
Funchal (FNC-Cristiano Ronaldo) - 58 min drive
Airport shuttle (surcharge)
Restaurants
Conchinha - 6 min walk
Olhos d´água - 5 min walk
Solmar - 9 min drive
Restaurante Mar À Vista - 4 min walk
Dom Peixe - 3 min walk
About this property
Aqua Natura Bay
Take in the views from the rooftop terrace when you stay at Aqua Natura Bay. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this eco-friendly hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Free off-site parking within 164 ft
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service
Snack bar/deli
Travelling with children
Children's pool
What to do
Fitness classes
Snorkelling nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Communal living room
24-hour health club
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Dryer
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Balcony
Individually furnished and decorated
Freshen up
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free international and local calls
Electrical adapters/chargers
Food and drink
Cookware, dishes and utensils
Paper towels
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Special features
Spa
Aqua Natura Bay Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 2 per room (return)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system on-site.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Moniz Sol Hotel Porto Moniz
Moniz Sol Hotel
Moniz Sol Porto Moniz
Moniz Sol
Hotel Moniz Sol Porto Moniz, Madeira
Moniz Sol
Aqua Natura Bay Hotel
Aqua Natura Bay Porto Moniz
Aqua Natura Bay Hotel Porto Moniz
Frequently asked questions
Does Aqua Natura Bay offer free cancellation for a full refund?
Yes, Aqua Natura Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aqua Natura Bay?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Aqua Natura Bay?
Sorry, pets aren't allowed.
Is parking offered on site at Aqua Natura Bay?
Yes, there's free self parking.
Is an airport shuttle service offered by Aqua Natura Bay?
Yes, an airport shuttle is available. The charge is EUR 2 per room return.
What are the check-in and check-out times at Aqua Natura Bay?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Aqua Natura Bay and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Aqua Natura Bay also has an outdoor pool, a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Aqua Natura Bay?
Yes, there's an on-site restaurant.
Does Aqua Natura Bay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Aqua Natura Bay like?
Aqua Natura Bay is a short 8-minute walk from Porto Moniz Natural Pools and 5 minutes' walk from Lava Pools.
Aqua Natura Bay Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 October 2024
Ok, but not for us
First impressions were good. We were shown our room on the side of the hotel. I was disappointed it had a bath with shower over rather than walk in shower but the staff member was able to show us another room, but its location was not so good as it was right by the door to the outside pool. We decided to stay in the first. Room was small but clean. The air con is a portable freestanding type which is very very loud! The view from the balcony is beautiful. The usb points on one side of the bed did not work and the pillows were old and lumpy. I asked if they had firmer or basically any other pillows, they said they would ask. I heard no more. Breakfast was ok, basic. Pool area on the roof was nice. Towels good. Strangely the lift by the restaurant always smelled of fish! Carpark is very small, but we did always manage to find a space on the road. Overall, not for us, but choice is limited in that part of Madeira.
Lesley
Lesley, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Everything was great except for the standalone air conditioner. The nights were a little bit hot and uncomfortable.
Shawna
Shawna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Choa
Choa, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Everything was perfect
Diamantino
Diamantino, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Excellent place.
Joe
Joe, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Idalina
Idalina, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 July 2024
Don’t be fooled by the pictures - the pool is tiny. However, it’s not needed as the natural pools (which you get a free ticket through the hotel) are an absolute highlight. The staff were wonderful and the food was decent.
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Paradise!
Absolutely breathtaking! Even though our balcony faced the opposite side of the better view our view was still amazing! The location was perfect and the restaurant and gift shop next door was a nice touch! The breafast included mimosa and the staff was very nice! We will be back some day!
Efrain
Efrain, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 July 2024
Flemming
Flemming, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Beautiful location, easy to access and stay.
Courtney Lynne
Courtney Lynne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Great stay here. Location and views are perfect. Our only complaint is not enough pool chairs/loungers by the outdoor pool. People were also saving there spots with towels but were nowhere to be seen often for hours
Timothy
Timothy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Great property! Staff was excellent. Not too many dining options nearby so keep that in mind.
Claire
Claire, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 April 2024
Wonderful room with balcony, pools and massages!
Beautiful entrance and smooth check in to the hotel. We wanted to quickly get out to the pools to take a dip. We dropped our things off in our room and just loved the look of the room and the fact that they had towels available in the room to use for the pools. We had great evening in the lava pools, rooftop pool and heated pool on level -1. We felt extra special and welcomed with a bottle of their blue champagne that was dropped off in our room while we were out. We had lovely massages by Leticia in the morning after a delicious breakfast provided by the hotel. Exceptional stay, thank you for a wonderful time. Wish we could have stayed longer.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 March 2024
Very good location , large rom with everything you need.
Olga
Olga, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Great stay
Hotel staff were really friendly and made extra special touches as we were celebrating a special occasion. Rooms are spacious and have fantastic balconies overlooking the sea. Very clean and comfortable and lovely breakfast. The only one downside is the soundproofing is not that good so you can hear other guests however this also means you can hear the ocean which is nice. It did not affect our stay. We really enjoyed our holiday and would stay here again.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2024
Qingbo
Qingbo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Excellent stay, with a heated indoor pool and infinity pool on the roof. Steam room, sauna and hot tub available as well. Room cleaned daily with chocolates left on the bed!
Andrew
Andrew, 7-night romance trip
Verified Expedia guest review
2/10 Poor
9 January 2024
Poor hotel, overpriced services and no atmosphere
Badly organised hotel. Arrived 5:30pm and room wasn't ready. This wasn't a one off as there were 4 other couples waiting with same problem. We had to ask for things several times before anything was done. Generally staff very unenthusiastic with a few exceptions. Drinks were very highly priced compared to other places on island. Almost double in some cases. Food was average but again very expensive for quality. Bizarre and sexist artwork in toilets. I would avoid this hotel.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Paul
Paul, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 December 2023
Had an excellent stay at this hotel! The facilities are robust, and the staff is incredibly friendly. The operation time for the swimming pool and sauna until 22:00 was convenient, providing a relaxing experience after a day of hiking. Overall, we really liked this hotel and would highly recommend it.
Konstantin
Verified Expedia guest review
10/10 Exceptional
21 November 2023
Amazing location
Brilliant hotel, great view, superb breakfast!
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2023
Well worth a stay
Such friendly and helpful staff. Really nice breakfast but elements of half board dinner let the meal down eg potato rosti turned out to be a frozen hash brown. The very cheap and nasty blue fizz that is meant as a bonus only leaves a bad taste in more ways than one. Overall a very good hotel for the money.