Pestana Casino Park Ocean and SPA Hotel

5.0 star property
Luxury Funchal hotel with full-service spa, connected to the convention centre
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Pestana Casino Park Ocean and SPA Hotel

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Indoor pool, outdoor pool
Exterior
Double or Twin Room, Partial Sea View (Side Sea View)
3 restaurants, breakfast served
Lobby sitting area

Overview of Pestana Casino Park Ocean and SPA Hotel

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Rua Imperatriz D. Amélia, Funchal, 9004-513
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Health club
  • Outdoor tennis court
  • Sauna
  • Self parking
For families
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

Double or Twin Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Classic Double Room, Mountain View (Land View)

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Room

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Studio Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Double or Twin Room, Partial Sea View (Side Sea View)

  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • Heart of Funchal
  • CR7 Museum - 2 min drive
  • Funchal Farmers Market - 2 min drive
  • Lido Bathing Complex - 3 min drive
  • Madeira Botanical Garden - 6 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sete Mares Funchal - 9 min walk
  • Galaxia Sky Bar - 3 min walk
  • A Confeitaria - 2 min walk
  • Moynihans Bar - 3 min walk
  • Casal da Penha - 3 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Pestana Casino Park Ocean and SPA Hotel features a casino, a marina and an airport shuttle. You can visit the spa to be pampered with massages or body treatments, and Panoramico, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a nightclub. Fellow travellers love the overall property condition.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Casino
  • Full-service spa
  • Marina
  • Nightclub
  • 6 casino gaming tables
  • 200 casino slot machines
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

Dining

Panoramico – This buffet restaurant serves breakfast, lunch and dinner.
Sunset – This brasserie serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Frequently asked questions

Does Pestana Casino Park Ocean and SPA Hotel offer free cancellation for a full refund?
Yes, Pestana Casino Park Ocean and SPA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pestana Casino Park Ocean and SPA Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Casino Park Ocean and SPA Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Casino Park Ocean and SPA Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Casino Park Ocean and SPA Hotel?
Yes. Self-parking costs EUR 15 per day.
Is an airport shuttle service offered by Pestana Casino Park Ocean and SPA Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Casino Park Ocean and SPA Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Casino Park Ocean and SPA Hotel?
Yes, there's a casino, featuring 200 slot machines and 6 gaming tables.
What is there to do at Pestana Casino Park Ocean and SPA Hotel and nearby?
Practise your swing on the tennis courts. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Pestana Casino Park Ocean and SPA Hotel also has a casino, a nightclub and a sauna, as well as a Turkish bath, an arcade and a garden.
Are there restaurants at or near Pestana Casino Park Ocean and SPA Hotel?
Yes, there are 3 on-site restaurants.
Does Pestana Casino Park Ocean and SPA Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Casino Park Ocean and SPA Hotel like?
Pestana Casino Park Ocean and SPA Hotel is in the heart of Funchal, a short 3-minute walk from Madeira Casino and 10 minutes' walk from CR7 Museum.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Relaxed, great location and friendly staff
The Casino Park is what it is. Quite traditional. If you are looking for ultra modern try somewhere else. If you want a relaxed, comfortable stay with great facilities , friendly staff and a great location it is well worth Considering
10-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful View
This was a very nice hotel. The location is perfect! The rooms need to be updated. The beds were hard ( although some people like firm beds). The shower was rough because the shower head was not in the correct location and it was impossible to move it in the right direction. There were very few outlets. I couldn't straighten my hair in the bathroom because there wasn't an outlet and there was no other mirror in the room! The breakfast, which was included, was great! The pool was only opened till 6pm.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location! Location! Location! Wicked views, great pools and spa centre! Friendly and professional service. Rooms are a bit dated, but if you are visiting Madeira to spend a lot of time in your room- you came to the wrong island. We enjoyed our stay in this hotel.
Aleksei, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great! Tub was a little small.
Tayler, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location, hotel, and service!
Great hotel, hotel facilities and breakfast were flawless. A great location for exploring Funchal, close proximity to amazing restaurants, and ideal for a base for exploring the island. In room was basic, but otherwise great service and great value for money! Would recommend!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
Judy, 6-night trip
Verified Expedia guest review

2/10 Poor

Terrible
Only good point I can give is the nice architecture of the hotel. Everything else, cleaning, service, food, maintenance are clearly not even a 3 stars hotel standard. Stay away
linda, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
Victoria, 8-night romance trip
Verified Expedia guest review

8/10 Very good

very clean, good staff
David, 7-night family trip
Verified Expedia guest review

6/10 Good

Arwo, 5-night trip
Verified Expedia guest review