6/10 Good
14 January 2025
Nice location, but not details oriented hotel
Our stay at the hotel was pleasant overall, but we had higher expectations given its reputation. On the positive side, the hotel boasts a private beach and a restaurant with stunning views, which we appreciated. Also a nice location.
However, there were several shortcomings that affected our experience. Our room was inconveniently located far from the reception, beach, and restaurant. The breakfast was underwhelming, with an overly oily omelette and food quality that was average at best. Additionally, attention to detail was lacking. One day, our room was not cleaned, and even when it was, the housekeeping service could be better, plus there were noticeable dirty spots on the floor.
We also faced issues with the water temperature, which was inexplicably too cold at times despite waiting for it to warm up.
Upon check-out, we discovered an erroneous extra charge, which would have gone unnoticed if we hadn’t been vigilant. Lastly, the hotel’s taxi service charges a flat rate of 800 THB regardless of the distance, which we found excessive.
While the location and amenities had their highlights, the overall experience fell short due to these concerns.
Maria
Maria, 4-night trip
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