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Hotel Monopol

Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel Monopol

Hotel Monopol

3.0 star property
3-star hotel in Puerto de la Cruz with outdoor pool and restaurant

8.2/10 Very good

144 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Internet access
  • Pet-friendly
  • Refrigerator
  • Bathtub
Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

Room options

About this area

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 38 min drive
  • Tenerife (TFS-Tenerife South) - 80 min drive

Restaurants

  • Rancho Grande - 2 min walk
  • Aromas de la India - 2 min walk
  • Confradía de los Pescadores - 2 min walk
  • La Marea - 3 min walk
  • La Tasquita - 3 min walk

About this property

Hotel Monopol

Hotel Monopol is a great choice for a stay in Puerto de la Cruz. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a hot tub are other features. Fellow travellers like the helpful staff and nice bathrooms.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services
  • Hot tub

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

On-site venue – This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 6 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 6 per day (rates may vary)

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per day

Pets

  • Pets are allowed for an extra charge of EUR 6.42 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Monopol Puerto de la Cruz
Hotel Monopol
Monopol Puerto de la Cruz
Monopol
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Monopol offer free cancellation for a full refund?
Yes, Hotel Monopol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Monopol?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Hotel Monopol on 15 February 2023 start from €106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Monopol?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Monopol?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Monopol?
Yes, pets are welcome. There's a charge of EUR 6.42 per pet, per day.
Is parking offered on site at Hotel Monopol?
Sorry, there's no on-site parking at Hotel Monopol.
What are the check-in and check-out times at Hotel Monopol?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Monopol?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (12-min walk) is nearby.
What is there to do at Hotel Monopol and nearby?
Hotel Monopol has an outdoor pool and a hot tub.
Are there restaurants at or near Hotel Monopol?
Yes, there's an on-site restaurant. Nearby restaurants include La Casona (3-min walk), Rosa Negra (3-min walk) and Mei Lin (3-min walk).
What's the area around Hotel Monopol like?
Hotel Monopol is located near Tenerife Beaches, only a short 2-minute walk from Orotava Valley and 2 minutes' walk from Rancho Grande.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Sean, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and a traditional hotel
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Kenneth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stephen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Yvonne Elena, 5-night trip
Verified Expedia guest review

6/10 Good

The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.
Jana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shirley Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the upgrade to a room with a balcony and direct access to the pool area. The room was spacious with heaps of wardrobe space. The staff were friendly and helpful and the breakfast was tasty and plentiful.
Ronald John, 4-night trip
Verified Expedia guest review

8/10 Very good

The hotel is situated in a wonderful location, central to the historical Puerto De la Cruz, shopping areas, and lots of wonderful restaurants. The Hall is wonderfully full of Palm tress.. The breakfast is good and generous. The only issues are that the internet is free and unlimited only in the hall area. You get 30 minutes free in the rooms. The water was cold in the morning and warmer in the evening.
Ludgarda, 8-night trip with friends
Verified Expedia guest review

8/10 Very good

Just lovely stay food out and about
linda, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

An ageing beauty in a great location
Located in the old part of Puerto De La Cruz, the Monopol is a very old building that has been added to, so it's interior rambles across levels and floors. The rooms at the front overlook a pedestrianised square with the church on the other side. It is a lively haunt of buskers, living statues and roaming entertainers, so it can be a bit noisy. We loved it! The front balconies get the sun and a view of Mt Teide, the seaview balconies at the back don't get much sun (none in the winter) as they face North. There's no a/c but there are ceiling fans. The swimming pool is heated saltwater and there are 2 sun terraces in addition to the space round the pool. The breakfast it of a reasonable standard and price.
Richard, 15-night trip
Verified Hotels.com guest review