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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with spa, near Bournemouth Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Property entrance
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lounge
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 5 meeting rooms
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €60
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Free rollaway/extra beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €71
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • The Square - 11 min walk - 1.0 km
  • Bournemouth Beach - 13 min walk - 1.1 km
  • Bournemouth International Centre - 13 min walk - 1.2 km
  • Bournemouth Pavillion Theatre - 16 min walk - 1.4 km
  • Bournemouth Pier - 18 min walk - 1.6 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
  • Southampton (SOU) - 41 min drive
  • Bournemouth Station - 4 min drive
  • Branksome Station - 7 min drive
  • Parkstone Station - 13 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Jungle Café Bournemouth - ‬4 min walk
  • ‪Pinocchio - Bournemouth - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

When you stay at Bournemouth West Cliff Hotel & Spa, you'll be within a 15-minute drive of Bournemouth Beach and Poole Harbour. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or hydrotherapy. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and location.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • 5 meeting rooms
  • Conference space (2605 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 indoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 21 2024 to December 27 2024 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Parking

  • Uncovered self-parking costs GBP 10 per night

Pool, spa, & gym (if applicable)

  • The spa is accessible for GBP 15 per person, per night
  • Guests under 18 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Bournemouth Hallmark Hotel
Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Bournemouth West Cliff Hotel & Spa offer free cancellation for a full refund?
Yes, Bournemouth West Cliff Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bournemouth West Cliff Hotel & Spa?
Yes, there are 2 indoor pools. One of the swimming pools will be unavailable from December 21 2024 to December 27 2024 (dates subject to change).
Are pets allowed at Bournemouth West Cliff Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bournemouth West Cliff Hotel & Spa?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Bournemouth West Cliff Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Bournemouth West Cliff Hotel & Spa?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
What is there to do at Bournemouth West Cliff Hotel & Spa and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth West Cliff Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Bournemouth West Cliff Hotel & Spa like?
Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach and 11 minutes' walk from The Square. The local area is walkable and popular for its beaches.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Customer service deficient!!
I would not waste my money coming here again! Staff definitely need some serious customer service training. Everything was just too much effort for them. There were 4 of us in a room with one roll of toilet paper. After 1 night I had to request some more. It was left on the dressing table, not even put into the bathroom. The room was so hot we did not know what to do with ourselves. My poor grandchildren felt ill, and the windows opened only slightly. The aircon could only go to 16, so very uncomfortable in the room. The shower was a trickle, my granddaughter and I have long hair, so another nightmare. After more than a month of booking this hotel and spa, we were sent an email stating that the Hotel would be only B&B for the time we were there and the pool closed. No prior notifications and unable to get a refund as it was now so late. I emailed the hotel complaining about this, to be told twice, the General Manager would get back to me. What a joke. No pleasant greetings when we arrived at the hotel, so 2 bad starts already. . The breakfast was really horrible. The egg was dried out and like rubber, sausage and bacon the same Feedback from the grandkids - 'the baked beans were nice". It is such a shame because we had looked so foward to our precious time away and the hotel looks nice inside but the management/staff leave a lot to be desired.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Tonic
Perfect for our stay. Close to the beach ,town facilities just right for us and my wife's assistance dog for deaf people. Perfect tonic for all three of us
Iain, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star
Fantastic hotel, people service
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a weekend getaway
We had a brilliant 1 night stay with our kids to enjoy the Christmas festivities in Bournemouth. The hotel is clean with modern decor and the room was well appointed and the bed was really comfy. Our kids especially loved the pool. The hotel is well situated close to the beach and town centre. The car park was on the expensive side so we opted to park in the road which was free. Breakfast was well stocked with lots of options and the same can be said for the bar although drinks were quite expensive. This was our second stay at this hotel and we really enjoyed it.
Chris, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

A very uncomfortable experience, possibly bedbugs
I was allocated room 74 for my stay. After being asleep for about 30 minutes I woke up with incredibly itchy and red arms. I experienced significant discomfort due to the uncontrollable itching. The staff were very good and switched my room, where after taking a shower the itching subsided and I was eventually able to get some sleep. I am not allergic to anything that I know of and have never had an experience like this before (I stay frequently in hotels due to work, most days of most weeks since 2018). I am waiting on a response from the hotel but I believe that bedbugs were the most likely cause. The staff at the front desk took my email address and mobile number in the morning when I checked out so I will see what develops from my experience. Regardless of the outcome though, I wouldn’t risk staying at the hotel again. The discomfort I experienced due to the itching was horrible to endure. It’s still uncomfortable and tender to the touch nearly 24 hours later.
Nick, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Josh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and welcoming form the start, thanks for a great stay!
Cheryl, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

william, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The telephone manner of a member of staff was unacceptable when I called ahead for a reason that I
1-night trip
Verified Hotels.com guest review

6/10 Good

No heating in room. Bathroom floor showed signs of wear and unstable.
Kevin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great hotel, poor restaurant, eat elsewhere.
Hotel is lovely, really nice rooms and great hotel staff who are always happy to help. Restaurant was really bad. Restaurant staff unfriendly and not helpful. Avoid the food and drinks. Table next to us also complained about their drink.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Helen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A few points but in nice Area and nice food
Stay for to nights with my wife breakfast was really nice and good value for money Stay in a Double standard room bath needs upgrading room was very clean well do chamber maids mattress was very soft not for me and need more pillows.good to see a kettle and brew kit could do with a small fridge nice to see air dryer and ironing board nice be Tv with was nice to see
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spa weekend trip
Lovely getaway style hotel, we stayed in a deluxe room which was lovely, clean airy and fresh. The spa was great (the main reason why we chose this hotel) had a very relaxing time, we had an issue at the hotel which was out of their control but Sam on reception swiftly dealt with it, we ate in the restaurant before we left for me the food was over priced and not that great quality however everyone has different taste when it comes to food, but apart from that we will be returning to this hotel…
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is in the perfect location, in town and on the beach. Our room was spacious clean/tidy in all respects. All the staff we interacted with....at breakfast, at dinner the lounge/bar as well as on the front desk were amazing. We had booked 2 nights and decided to stay another night, because it was such a nice place.
ENNO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall stay was ok, it’s a perfect location and a lovely hotel, buffet breakfast is fab. We stayed for 2 nights but had them on separate bookings, advised the receptionist when we checked in and we were advised that they had tallied them together and we can stay in the same room. On our 2nd day after going for a walk we couldn’t get in our room so had to go to the reception to get the room key activated again! Also we had put the sign on the door to say we didn’t need cleaners that day, twice they just walked into the room, one was the cleaner and the other one just came in to say we should have checked out by now! Bit of a shambles really and the sign that we put on the door offered a discount in the restaurant if you didn’t need cleaners, never did get the discount!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is my 5th time staying at the hotel. I keep coming back because my daughter likes the indoor heated pool. The breakfast is always good... the dinner menu needs an upgrade but the food is tasty. The hotel is a short distant away from the beach, which is great. There are loads of other food options available, just check the map. We had a superior room. The bed was comfy and the room was clean however they were a little stingy with the tea and coffe as we only had 1 breakfast tea and 1 decaffeinated coffee. The staff was quite helpful but there was a new girl who was very very slow.. she may need additional training as she told us our room was on the 4th floor and it was nowhere close to the 4th floor. Overall the stay was nice and we will be back because it is our go-to place :)
Nirmala, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Alfie, 3-night trip
Verified Expedia guest review

8/10 Very good

kaj, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Craig, 2-night trip
Verified Hotels.com guest review