New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive
New Orleans Union Passenger Terminal - 18 min walk
St. Charles at Common Stop - 1 min walk
St. Charles at Union Streetcar Stop - 2 min walk
Canal at Royal Stop - 2 min walk
Restaurants
Lüke - 3 min walk
Cafe Beignet, Canal St - 1 min walk
Popeyes Louisiana Kitchen - 3 min walk
Palace Café - 3 min walk
Voodoo Chicken & Daiquiris - 3 min walk
About this property
Hotel Indigo New Orleans French Quarter, an IHG Hotel
You'll be in a fantastic location at Hotel Indigo New Orleans French Quarter, an IHG Hotel, only a five-minute walk from Canal Street and Bourbon Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Common Interest, which serves breakfast, lunch and dinner. Also, Caesars New Orleans Casino and Jackson Square are within a 15-minute walk. The comfortable beds and helpful staff get great marks from fellow travellers. The property is only a short walk from public transportation: St. Charles at Common Stop and St. Charles at Union Streetcar Stop are steps away.
Languages
English
At a glance
Hotel size
143 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Covered on-site valet parking (USD 48 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–1:00 PM on weekdays and 6:00 AM–1:00 PM on weekends
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
4 meeting rooms
Conference space (2948 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1990
ATM/banking
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Spring water bath
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Common Interest – This restaurant serves breakfast, lunch and dinner.
PJ's Coffee – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 2.50 to 6.00 per person
Late checkout can be arranged for an extra charge of USD 30.00 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Parking
Covered valet parking costs USD 48 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal St. Charles Hotel New Orleans
Royal St. Charles Hotel
Royal St. Charles New Orleans
Royal St. Charles
Hotel Royal St Charles
Royal St Charles New Orleans
Royal St. Charles French Quarter/Downtown Hotel New Orleans
Royal St. Charles French Quarter/Downtown Hotel
Royal St. Charles French Quarter/Downtown New Orleans
Royal St Charles French Quart
Royal St. Charles Hotel
Royal St. Charles French Quarter/Downtown
Indigo New Orleans French Quarter an IHG Hotel
Hotel Indigo New Orleans French Quarter an IHG Hotel
Hotel Indigo New Orleans French Quarter, an IHG Hotel Hotel
Frequently asked questions
Does Hotel Indigo New Orleans French Quarter, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo New Orleans French Quarter, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo New Orleans French Quarter, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75.00 per pet, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo New Orleans French Quarter, an IHG Hotel?
Yes. Valet parking costs USD 48 per night.
What are the check-in and check-out times at Hotel Indigo New Orleans French Quarter, an IHG Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 30.00 (subject to availability).
Is there an on-site casino at Hotel Indigo New Orleans French Quarter, an IHG Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (8-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Hotel Indigo New Orleans French Quarter, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Hotel Indigo New Orleans French Quarter, an IHG Hotel also has a fitness centre.
Does Hotel Indigo New Orleans French Quarter, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel Indigo New Orleans French Quarter, an IHG Hotel like?
Hotel Indigo New Orleans French Quarter, an IHG Hotel is in New Orleans Central Business District, a short 1-minute walk from St. Charles at Common Stop and 3 minutes' walk from Canal Street. Travellers say that the area is walkable and good for shopping.
Hotel Indigo New Orleans French Quarter, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
29 December 2024
Joy
Joy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Richy
Richy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
GREAT LOCATION
Great location, welcoming staff, comfortable beds, and very clean.
Lenora
Lenora, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
8 December 2024
Our room had no window and it was extremely small and caused my husband to have a panic attack.
Sammietta
Sammietta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Nice and cozy
The location was great and the room was clean. It was a few minor things, like a dirty pillow and towels, but other than that everything was great!
Tiffany
Tiffany, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Kimberly
Kimberly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
quanda
quanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Good times and bad times
The hotel was very well located.
The lighting in the room was very little. That was disappointing because it was difficult to see anything near the door side of the room. There was no body wash in the shower. Luckily I brought my own.
The breakfast was wonderful. Service was slow the first day but the 2nd was very good.
The doorman brought our luggage to the room. He looked in my husband’s wallet and told him he could break a larger bill so he could get a larger tip. I really did not feel comfortable with that.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Caitlin
Caitlin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Sean
Sean, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Staff was very friendly, and the hotel was in decent shape. But for this price there are lots of better places to stay. Very small rooms.
Brian
Brian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Loved it!
Loved this hotel! The staff are super friendly. However breakfast is not provided with your room
Tina
Tina, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Corine
Corine, 4-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Nice stay but could have been better!
Stayed here for a college reunion. Great location and friendly staff - The only issue is they didn’t clean my room for 3 days. I actually had to ask the maid to bring me towels and empty the trash.
John
John, 3-night trip
Verified Hotels.com guest review
6/10 Good
8 November 2024
Not so good. Towels were never picked up after using them. Room smelled damp and musty due to wet towels.
Kayla
Kayla, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Better customer service
The front desk need to be more courteous when customers are in line waiting. This one lady did a lot of laughing and talking about other things with a customer and co worker while rest of us waited in line.
Darian
Darian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Basic hotel close to everything
Our room was cozy and comfortable. The hotel was walking distance to restaurants and stores. Staff is friendly and accommodating.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Janet
Janet, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Centrally located
The hotel is lovely with very helpful staff. Its close to Bourbon Street and the French Quarter.
steve
steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Dannie
Dannie, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Caron
Caron, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 October 2024
Average hotel in a good location
*disclaimer: this was during the Taylor Swift Eras Tour Weekend*
Hotel was average but in a great location. Check in was smooth but when we arrived around 2pm there was no hot water left. They don’t give you a whole lot of towels so we ran out while showering/getting ready. Room had clean bedding but bathroom looked to not have been deep cleaned in a while (water stains/soap scum in shower door). Significant wear and tear on the shower features (rusting/paint peeling). Lastly, the floor did not look to be vacuumed and definitely wasn't vacuumed as part of housekeeping. WiFi was spotty but
I’m going to assume that was due to the capacity of the hotel. Check out was busy and the staff were definitely at the end of their ropes with people. We definitely caught some attitude for asking them to hold bags (which is something they offer). All in all, a safe roof over your head in a good location close to bourbon street and the French quarter.