Placing you within a 10-minute walk of Mai Khao Beach, JW Marriott Phuket Resort & Spa offers a private beach where you can enjoy yoga, volleyball and beachside drinks. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Cucina, one of 5 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious resort include 3 poolside bars, a free kid's club and a 24-hour fitness centre. Fellow travellers love the helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle within 500 metres
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
3 bars/lounges
3 poolside bars
Beach bar
Swim-up bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Water slide
Free local shuttle
Playground
Local/corner shop
Children's games
Toys
Pushchair
What to do
On a private beach
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Kayaking
Sailing
Windsurfing
Shopping
Pool table
Ping pong
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Scuba-diving nearby
Working away
10 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach sunloungers
Bike storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Terrace
24-hour fitness centre
3 outdoor pools
Arcade/games room
Bike parking
Full-service spa
Hot tub
Outdoor tennis court
Massage/treatment rooms
Steam room
Water slide
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Raised toilet seat
Lowered view port in door
Height-adjustable showerheads
Grab bar in bath
Roll-in shower
Accessible bath
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Tile flooring in room
Room amenities
Be entertained
37-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
Cucina – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and only serves dinner.
Andaman Grill – This beachfront steakhouse specialises in seafood and only serves dinner. Reservations are required. Open daily.
JW Cafe – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves breakfast. Reservations are required. Open daily.
Ginja Taste – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
Benihana – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 1059.3 for adults and THB 529.65 for children
Airport shuttle service is offered for an extra charge of THB 1650 per vehicle (one-way. Maximum occupancy 2)
Shopping centre shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for THB 1900.0 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Resort
JW Marriott Phuket Mai Khao
JW Marriott Phuket
Jw Marriott Phuket Resort And Spa
Phuket Marriott
Jw Marriott Mai Khao
Marriott Phuket
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort Spa
Jw Marriott Phuket & Mai Khao
JW Marriott Phuket Resort Spa
JW Marriott Phuket Resort & Spa Resort
JW Marriott Phuket Resort Spa SHA Plus
JW Marriott Phuket Resort & Spa Mai Khao
JW Marriott Phuket Resort Spa SHA Extra Plus
JW Marriott Phuket Resort & Spa Resort Mai Khao
Frequently asked questions
Does JW Marriott Phuket Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Phuket Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Phuket Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at JW Marriott Phuket Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Phuket Resort & Spa?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by JW Marriott Phuket Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 1650 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Phuket Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at JW Marriott Phuket Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phuket Resort & Spa also has 3 poolside bars, 3 bars and a private beach, as well as a 24-hour fitness centre, spa services and an arcade.
Are there restaurants at or near JW Marriott Phuket Resort & Spa?
Yes, there are 5 on-site restaurants, featuring beachfront dining, Italian cuisine and ocean views.
Does JW Marriott Phuket Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Phuket Resort & Spa like?
JW Marriott Phuket Resort & Spa is located on the waterfront, a short 5-minute walk from Turtle Village and 8 minutes' walk from Mai Khao Beach.
JW Marriott Phuket Resort & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
27 November 2024
Sarthak
Sarthak, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Hotel condition is bit disappointing for a JW brand. Good kids club activities.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Amazing
Everything is amazing, we love it.
Esra
Esra, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
overall our stay was marvellous, the food, the service, the place...was amazing!!
Talhata Dayang Norasmah
Talhata Dayang Norasmah, 6-night family trip
Verified Expedia guest review
8/10 Very good
21 September 2024
This property was okay. It was terrible weather (which I don’t blame the hotel for at all). But the beach had rubbish washed up on the shore and the undercover areas were all slippery as they didn’t have great drainage from the rain. It wasn’t a 5 star hotel experience. I get it’s a developing country but I’ve had better hotel experiences in Vietnam for example. I’m sure the pool area etc. would make up for any short comings had we had nice weather.
Jessica
Jessica, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
If you are looking for a place to have a good time, without the craziness of party crazy Phuket, but still want to join the party at your own pace and time, this is the place just 10 minutes away from the Airport and 40 minutes from old Phuket (most of it due to traffic), the facilities are well kept service was good as well as the food especially the Italian Restaurant, the stuff was extremely friendly and welcoming. do doubt one of the best part of our trip.
Rina
Rina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Fantastic hotel with fantastic staff. Definitely be staying when we come back to phuket
Sam
Sam, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Erica
Erica, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
The staff was extremely helpful and very supportive ESPECIALLY ANITA at the front desk…MARRISA was very helpful on my departure!!
Isaac
Isaac, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Rushil
Rushil, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Impeccable level of service, well maintained rooms and facilities.
Kar Yan Peggy
Kar Yan Peggy, 4-night family trip
Verified Expedia guest review
4/10 Fair
29 August 2024
Staff were generally good, however we were approached multiple times by sales staff who attempted to book us in for a timeshare presentation
Luke
Luke, 2-night family trip
Verified Expedia guest review
2/10 Poor
25 August 2024
The service and facilities at the JW did not match the brand's reputation. While it's understandable that the facilities may be outdated due to the age of the hotel, the shower drain was blocked, causing water to not drain properly. It wasn't fixed until after 2 AM, resulting in a terrible state for the bathroom and preventing us from getting any sleep until late into the night. No one offered an apology the following day. This experience was very disappointing.
Shin Chul
Shin Chul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Loved the staff, very accommodating and polit. The hotel surrounding is beautiful, love the whole experience
Sahar
Sahar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Everyone went up and beyond to make our trip memorable. Thank you
Susan
Susan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Erica
Erica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
موظفين رائعين
Ahmed
Ahmed, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
The staff were absolutely amazing! Friendly, personal without being overbearing. Plenty of water at all times. amazing breakfasts and fabulous service always. The beach is very clean and quiet too.
Rose
Rose, 10-night family trip
Verified Lastminute guest review
10/10 Exceptional
9 July 2024
Excellent property and facilities!
Sarah
Sarah, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Perfect for a quiet getaway for couples... and also great for families with children.