Hilton Phuket Arcadia Resort & Spa

Photo gallery for Hilton Phuket Arcadia Resort & Spa

Primary image
On the beach, white sand, beach towels, beach bar
On the beach, white sand, beach towels, beach bar
5 outdoor pools, free pool cabanas, pool umbrellas
5 outdoor pools, free pool cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5-star property
Upmarket beachfront hotel with spa, near Karon Beach

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €71
Price available on 09/10/2022
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Internet in the lobby
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Free beach club on site
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Karon Beach - 16 min walk
  • Kata Beach - 30 min walk
  • Kata Noi Beach - 9 min drive
  • Jungceylon Shopping Center - 16 min drive
  • Patong Beach - 15 min drive
  • Bangla Road - 18 min drive
  • Nai Harn Beach - 25 min drive
  • Rawai Beach - 20 min drive
  • Kamala Beach - 34 min drive
  • Surin Beach - 45 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 75 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cosa nostra 3 - 7 min walk
  • O-Oh Farm Karon - 9 min walk
  • Ma Ma Jin - 11 min walk
  • Elephant Cafe by Tan - 14 min walk
  • AllStar Aussie Sports Bar & Restaurant - 16 min walk

About this property

Hilton Phuket Arcadia Resort & Spa

5-star luxury hotel refurbished in 2017 and located near Karon Beach
Consider a stay at Hilton Phuket Arcadia Resort & Spa and take advantage of a round-trip airport shuttle, 3 poolside bars and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach towels. Indulge in aromatherapy, a facial and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the 24-hour gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free valet parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and limo/town car service
  • A free beach club on site, express check-out and express check-in
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 662 individually furnished rooms boast comforts, such as premium bedding and furnished balconies, as well as perks, such as pillow menu and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 662 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Racquetball/squash
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference centre (25834 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 5 outdoor pools
  • Full-service spa
  • 3 outdoor tennis courts
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Russian
  • Thai

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sails Restaurant – This poolside restaurant specialises in international cuisine and only serves breakfast.
Thai Thai Restaurant – Overlooking the pool and garden, this fine-dining restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Ocean Beach Club – This beach restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe' Cino – This poolside café specialises in international cuisine and serves breakfast and lunch. Open daily.
Sand Court BBQ & Lounge – This steakhouse overlooks the ocean and garden. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for THB 300 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1400 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1900.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

Also known as

Hilton Phuket Arcadia & Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Resort & Spa Hotel
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa SHA Plus
Hilton Phuket Arcadia Resort & Spa Hotel Karon
Hilton Phuket Arcadia Resort Spa SHA Extra Plus

Frequently asked questions

Does Hilton Phuket Arcadia Resort & Spa offer free cancellation for a full refund?
Yes, Hilton Phuket Arcadia Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Phuket Arcadia Resort & Spa?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Hilton Phuket Arcadia Resort & Spa on 9 October 2022 start from €71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Phuket Arcadia Resort & Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Phuket Arcadia Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hilton Phuket Arcadia Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Phuket Arcadia Resort & Spa?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hilton Phuket Arcadia Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 1400 per vehicle one-way.
What are the check-in and check-out times at Hilton Phuket Arcadia Resort & Spa?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Phuket Arcadia Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hilton Phuket Arcadia Resort & Spa also has 3 poolside bars, 2 bars and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Phuket Arcadia Resort & Spa?
Yes, there are 4 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Cosa nostra 3 (7-min walk), O-Oh Farm Karon (9-min walk) and Ma Ma Jin (11-min walk).
Does Hilton Phuket Arcadia Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hilton Phuket Arcadia Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hilton Phuket Arcadia Resort & Spa like?
Hilton Phuket Arcadia Resort & Spa is a short 16-minute walk from Karon Beach and 17 minutes' walk from Karon Temple. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Amazing stay
Amazing stay at this hotel, staff were attentive at all times , cannot fault them . Would use this hotel again
Brian, 9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
Big place , clean , close to beach and cafe and restaurants a few minutes walk away. Staff friendly, pools okay and 2 table tenn8s tables but pool table dated and on a slight slope. Did not try the restaurant but food at the pool bar was oka.
Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kanika, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brett, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mariyam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Resort - we love it. Very friendly staff with good vibe.
Rajnesh, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Kin Leng, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good Stay but very unlike Hilton standard.
Good Hotel. May need some modernisation and refurbishment.
Raja, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I only ate at the hotel but quite a few guests had food poisoning, myself included. Really bad stomach cramps and diarrhea for about 3 to 4 days. The staff are helpful and provided some medicine and I got a bit better after 2 days. Some other guests were not so lucky and a few of them had to go to hospital.
Margaret, 9-night trip
Verified Expedia guest review

2/10 Poor

jasmine, 1-night trip
Verified Expedia guest review