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Malmaison Cheltenham

4.0 star property
Cheltenham hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Bar (on property)
Junior Suite
Club Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €108
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (731)
The price is €95
includes taxes & fees
2 Feb - 3 Feb
Hotel du Vin & Bistro Cheltenham
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About the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • Cheltenham General Hospital - 12 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Enjoy your visit to Cheltenham with a stay at Malmaison Cheltenham. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers love the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 10.00 per night)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
The Montpellier Chapter
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?
Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Cheltenham?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Cheltenham?
Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison Cheltenham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Malmaison Cheltenham?
Yes, there's an on-site restaurant that offers British cuisine.
What's the area around Malmaison Cheltenham like?
Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travellers love the hotel's prime location.

Malmaison Cheltenham Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

A few simple fixes could've made a huge difference
Really, it's a 3.5/5 Bed comfy. Breakfast great, as was the server. Room (112) had a stain on the ceiling. Half the light switches did nothing. Room far too dark. The whole system is batty, pop some labels or explanations up. Bathroom sink was blocked. Bathroom door handle very difficult to use, stiff, slippery & worn. All of these are simple, minor glitches but indicative of poor attention to detail. Don't charge high prices and position yourself as premium if you don't hold yourself to high standards. Pretty disappointing, felt a bit contemptuous TBH.
Geraint, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water
This hotel is usually very good but had a poor experience. I had reserved a twin room but was given a double. In the morning, the hotel had no hot water and when this was told to front desk there was no apology or offer of alternative given. Expect better from an expensive 4 star hotel
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Veronica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dom, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Tired hotel never 4 star
A very tired hotel in need of a refurbishment. Hotel bar also tired and uninviting with a rude girl serving behind the bar who attempted to pour a cocktail and discovered she hadnt the ingrediants to make it!!
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely staff 🎄♥️
Lovely staff - the entire time! They gave us an upgrade to such a lovely room and when our bath plug wasn't working, they kindly let me have a bath in a different room so I could get ready for an event. An extremely pleasant group of people! 10/10! Oh, and the gluten-free eggs benedict was spot-on ♥️
2-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Always reliable - very comfortable
Emma, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice night in Cheltenham
gordon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very basic tired and worn. Breakfast wasn’t bad
We paid nearly £300 for the one night stay including breakfast. The hotel is in a good location easy access to the centre and parking was handy although spaces were very tight. Staff were friendly and efficient. We found the hotel to be very tired, carpets thin and worn, paint work tired and shabby. The wallpaper behind the bed had something splattered on it. The bathroom was tired and not overly clean. The bedroom fixtures out of date. The bed should have been a queen size however this was not the case. My husband and myself both caught our shins on the bed frame which was wooden and sticking out as the mattress did not fill the frame. The bed wasn’t very comfortable and the pillows mediocre, we had one decent pillow and one cheap flat one. The vent had lots of dust and the lighting panel was temperamental very annoying! Hallways and walls again tired and worn out. The best part of the stay was the breakfast! I didn’t complain due to it being my husband’s 40th birthday celebration weekend. Would have been better staying at a travel lodge!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gemma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ben, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury feel but staff very friendly and welcoming . Excellent location
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Classy
Christian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review