Ontario Mills Shopping Mall - 5 min drive - 6.2 km
Toyota Arena - 5 min drive - 5.5 km
Victoria Gardens - 9 min drive - 12.0 km
Claremont McKenna College - 9 min drive - 11.7 km
Getting around
Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 4 min drive
San Bernardino, CA (SBD-San Bernardino Intl.) - 27 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 36 min drive
Orange County, CA (SNA-John Wayne) - 45 min drive
Ontario Station - 4 min drive
Upland Station - 7 min drive
East Ontario Station - 10 min drive
Free airport shuttle
Free local area shuttle
Restaurants
Starbucks - 1 min walk
Jack in the Box - 2 min drive
Corner Pub - 2 min drive
The O Lounge - 7 min walk
Del Taco - 19 min walk
About this property
DoubleTree by Hilton Ontario Airport
Located just 1.8 mi (2.8 km) from the airport, DoubleTree by Hilton Ontario Airport offers a free shuttle at scheduled times. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Citrus West, one of 2 restaurants, which serves breakfast and lunch. Also, Ontario Mills Shopping Mall and Toyota Arena are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
482 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 18.75 per night; includes in/out privileges)
Electric vehicle charging point on site
On-site parking includes off-street options
Transfers
Free airport shuttle from 5:30 AM to 11:30 PM*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
What to do
Shopping
Skiing nearby
Working away
24-hour business centre
13 meeting rooms
Conference space (12800 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Pool loungers
Facilities
3 buildings/towers
Built in 1980
ATM/banking
Safe-deposit box at front desk
Swimming pool
Nightclub
At least 80% of food locally sourced
At least 80% organic food
Humane treatment of captive wild animals
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
MP3 docking station
37-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Citrus West – This café serves breakfast and lunch. A children's menu is available.
Porter's Prime – This steakhouse specialises in American cuisine and only serves dinner. Open selected days.
Vineyards Bar – On-site bar. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 17.95 to 21.95 per person
Late checkout can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Parking
Self-parking costs USD 18.75 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Ontario Airport Hotel
DoubleTree Hilton Ontario Airport
Doubletree Ontario
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario
Frequently asked questions
Does DoubleTree by Hilton Ontario Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Ontario Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Ontario Airport?
Yes, there's a pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Ontario Airport?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Ontario Airport?
Yes. Self-parking costs USD 18.75 per night. Electric car charging is available.
Is an airport shuttle service offered by DoubleTree by Hilton Ontario Airport?
Yes, a free airport shuttle is available from 5:30 AM to 11:30 PM at scheduled times.
What are the check-in and check-out times at DoubleTree by Hilton Ontario Airport?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Ontario Airport and nearby?
Have fun with nearby winter activities such as skiing. DoubleTree by Hilton Ontario Airport also has a nightclub.
Are there restaurants at or near DoubleTree by Hilton Ontario Airport?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around DoubleTree by Hilton Ontario Airport like?
DoubleTree by Hilton Ontario Airport is a short 4-minute drive from Ontario, CA (ONT-Los Angeles - Ontario Intl.) and 6 minutes' walk from Ontario Convention Center.
DoubleTree by Hilton Ontario Airport Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
The front desk staff was pretty rude. Really distracted and I kind of felt like I was bothering them by checking in, the hotel was pretty clean. I asked for extra towels and the request was met with lots of attitude, “how dare I ask for extra towels “. Those interactions definitely tainted my view of the hotel in general. It’s too bad.
Martha
Martha, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Pedro
Pedro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Great experience.
The friendliness of staff to accommodate and checking to make sure I felt welcome. Great experience, lovely atmosphere.
betty
betty, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
11 October 2024
Abhorrent stench—cat urine or meth??
We were traveling with our high school aged son so we wanted a room with a little more room. We reserved the two-bedroom suite option. $295 plus taxes and fees. We checked in late in the evening after arriving on delayed flights. We were exhausted. We got to our room (1107) and were overwhelmed by the stench of cat urine in the second bedroom where the king size bed was. We sprayed a little hair spray and perfume from our bags to mask the smell to no avail. Too tired to go to the lobby, complain and change rooms, we just went to bed. I took me almost an hour to fall asleep even covering my head with an extra pillow to dull the stench. I notified hotel staff in the morning about the situation. They refunded $100. Kind and understanding, they are looking into it. A nice gesture but frankly I would not even pay $50 for a room that smelled like that. Let alone $240.
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Dandrea
Dandrea, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Sylvia
Sylvia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Carol
Carol, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Joe
Joe, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Jason
Jason, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
RICA
RICA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
José A
José A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Great Hotel close to the Airport
Close to the airport! Staff very helpful as they welcome you with warm cookies. The rooms are very spacious and clean.
Patrick
Patrick, 1-night business trip
Verified Hotels.com guest review
6/10 Good
25 August 2024
The hotel was a bit older..needs updates. It wasn’t a bad stay, just wasn't as aesthetically pleasing as expected considering I frequently stay at Double tree.
Steven
Steven, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Timo
Timo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
The Hotel site and location was quiet, and the atmosphere was pleasant.
Marcus
Marcus, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Pleasant stay as always
Place is always clean and staff is always so helpful.
The only complaint I have is the cookies are not as fresh as they used to be. Who doesn’t love an Otis spunkmeyer cookie fresh out the oven!? Lol
Yvonne
Yvonne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Mahmood
Mahmood, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Booked this hotel due to its proximity to the Ontario Convention Center