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The Queen Mary

Photo gallery for The Queen Mary

Exterior
Front of property
Deluxe Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated
Property amenity
Reception

Overview of The Queen Mary

The Queen Mary

3.0 star property
Art Deco hotel with 2 bars/lounges, near RMS Queen Mary
7.4 out of 10 Good
7.4/10 Good

1,006 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
1126 Queens Hwy, Long Beach, CA, 90802
Main amenities
  • Housekeeping (on request)
  • Restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 15 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • On the waterfront
  • Long Beach Cruise Terminal - 4 min walk
  • Aquarium of the Pacific - 23 min walk
  • Long Beach Convention and Entertainment Center - 29 min walk
  • RMS Queen Mary - 1 min drive
  • Port of Long Beach - 10 min drive
  • California State University, Long Beach - 12 min drive
  • World Cruise Center - 10 min drive
  • Bella Terra - 21 min drive

Getting around

  • Long Beach, CA (LGB-Long Beach Municipal) - 21 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 26 min drive
  • Orange County, CA (SNA-John Wayne) - 31 min drive
  • Los Angeles Intl. (LAX) - 35 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Commerce Station - 23 min drive
  • Montebello - Commerce Station - 25 min drive

Restaurants

  • Yard House - 4 min drive
  • Hooters - 3 min drive
  • Bubba Gump Shrimp Co - 3 min drive
  • Tequila Jack's - 4 min drive
  • Auld Dubliner - 3 min drive

About this property

The Queen Mary

The Queen Mary features a rooftop terrace and puts you within a five-minute walk of Long Beach Cruise Terminal. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Uncovered on-site self-parking (USD 30 per night; includes in/out privileges)
  • Uncovered on-site valet parking (USD 35 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Personal watercraft (motorised)
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Whale watching nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference space (45000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1936
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 106
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Front entrance ramp
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Lever door handles
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Dining

Chelsea Chowder House – On-site restaurant.
Observation Bar – On-site bar. Open daily.
Chelsea Chowder House Bar – On-site bar. Open daily.
Midship Marketplace – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 18.95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Faxes
    • Fitness centre access
    • Internet access (may be limited)
    • Phone calls (may be limited)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 26 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Fridges are available for USD 15.00 per night

Children & extra beds

  • Cots/infant beds are available for USD 15 per night
  • Rollaway beds are available for USD 25 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 125 per stay
  • Pets are allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay)

Parking

  • Uncovered self-parking costs USD 30 per night with in/out privileges
  • Uncovered valet parking costs USD 35 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Queen Mary Hotel Long Beach
Queen Mary Hotel
Queen Mary Long Beach
Queen Mary
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

Frequently asked questions

Does The Queen Mary offer free cancellation for a full refund?
Yes, The Queen Mary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Queen Mary?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Queen Mary?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lb per pet. There's a charge of USD 125 per accommodation, per stay, and there's also a deposit of USD 125 per stay. Service animals are exempt from fees.
Is parking offered on site at The Queen Mary?
Yes. Self-parking costs USD 30 per night. Valet parking costs USD 35 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Queen Mary?
You can check in from 4 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Queen Mary?
No, this hotel doesn't have a casino, but Crystal Casino (14-min drive) and Hustler Casino (16-min drive) are both nearby.
What is there to do at The Queen Mary and nearby?
Have fun with activities such as boat tours, fishing and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and a picnic area.
Are there restaurants at or near The Queen Mary?
Yes, there's an on-site restaurant, Chelsea Chowder House.
What's the area around The Queen Mary like?
The Queen Mary is located on the waterfront, a short 4-minute walk from Long Beach Cruise Terminal. Travellers say that the area is walkable and good for shopping.

Reviews

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect staycation
I really like how the history is still there. Friendly staff check in n out was easy.
Beatriz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Summer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jeff, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michele, 2-night trip
Verified Hotels.com guest review

8/10 Very good

JESUS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review