Ernest N. Morial Convention Center - 14 min walk - 1.2 km
Caesars Superdome - 19 min walk - 1.6 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive
New Orleans Union Passenger Terminal - 20 min walk
Canal at Camp Stop - 1 min walk
Canal at Chartres Stop - 1 min walk
Canal at Magazine Stop - 1 min walk
Restaurants
Willies Chicken Shack - 2 min walk
Creole House Restaurant & Oyster Bar - 1 min walk
Ruby Slipper Cafe - Central Business District - 3 min walk
Cafe Beignet, Canal St - 2 min walk
Popeyes Louisiana Kitchen - 2 min walk
About this property
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel offers a fantastic location, putting you a short five-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are only steps away.
Languages
Chinese (Mandarin), English, French, Spanish, Vietnamese
At a glance
Hotel size
1110 rooms
Arranged over 49 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 40 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
On-site self-parking (USD 42 per night)
On-site valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Shopping
Use of nearby fitness centre
Working away
Business centre
60 meeting rooms
Computer station
Conference space (105996 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
An outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Roux Bistro – This bistro serves breakfast and lunch.
Pelican Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee – This coffee shop serves breakfast, lunch and light fare. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 12.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 42 per night
Valet parking costs USD 52 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton New Orleans Hotel
Sheraton New Orleans
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Does Sheraton New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton New Orleans Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New Orleans Hotel?
Yes. Self-parking costs USD 42 per night. Valet parking costs USD 52 per night. Electric car charging is available.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton New Orleans Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at Sheraton New Orleans Hotel and nearby?
Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Sheraton New Orleans Hotel?
Yes, there's an on-site restaurant, Roux Bistro.
What's the area around Sheraton New Orleans Hotel like?
Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travellers love the hotel's prime location.
Sheraton New Orleans Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Very happy with the overall service, location and amenities of the hotel.
Would definitely recommend!
James
James, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Justin
Justin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
ScottyShelley
ScottyShelley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Tamika
Tamika, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Maria
Maria, 2-night business trip
Verified Hotels.com guest review
6/10 Good
10 December 2024
Elivia
Elivia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Katrina
Katrina, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Jadrienne
Jadrienne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Cassandra
Cassandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Kyron
Kyron, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 December 2024
Jordon
Jordon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Sekida
Sekida, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Justice
Justice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
First visit
Though i stayed around the time of bayou classic..everything was a wait. But the experience of staying in a deluxe room was great. The view was amazing the rooms were cleaned and the bed was very comfortable. Will visit again.
LaDonnya
LaDonnya, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
My stay at the Sheraton hotel was very nice. The only thing I was concerned about is how long it was to get my vehicle at the end of the stay.
Carolyn
Carolyn, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Amazing love the view
Serria
Serria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
My stay at the hotel was incredibly satisfying. From the moment I arrived, the staff greeted me with warm smiles and a welcoming demeanor, making me feel right at home. They were not only friendly but also highly professional, attending to all my needs with efficiency and genuine care. Every request I made was met promptly, ensuring that my experience was smooth and enjoyable. It truly felt like my comfort was their top priority.
Kenneth
Kenneth, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Jennifer
Jennifer, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Kandaryan
Kandaryan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
This is my 2nd time staying at this particular inn, I’ve also stayed at St Ann. Both are great!!
SHERMAN
SHERMAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Tammy
Tammy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Angel
Angel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
Worst Family Stay Ever
The room was good until about 2:00 AM when drunk teenagers came in and were excessively loud. Complained to the hotel and all they offered was 3,000 bonvoy points. I dont even know what that does.
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Awesome hotel
Very convenient and comfortable. Love the hobby lobby with bar.
Shaneka
Shaneka, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Excellent hotel
My husband and I have stayed at this hotel many of times. It is our go to when we are in New Orleans. Customer service is great and rooms are comfortable.