10/10 Exceptional
29 December 2024
Bathroom sink leak
We had a problem with our bathroom faucet leaking and water would run out on half the sink, causing my make up bags to get soaked. I would dry things off and use the hairdryer to blow things dry. The staff were very apologetic and they had sent housekeeping and maintenance up within about 10 minutes. Maintenance fixed the problem, saying the filter in the sink faucet sometimes gets clogged so he put a new filter in and we we fine after that. We had water on the bathroom floor & into the hallway of our room so housekeeping mopped that up. Both the housekeeping mans and the maintenance man were very pleasant.
Also The food in the restaurant was always very good. We had 2 breakfasts and one dinner there. Very good!
Tracey
Tracey, 3-night family trip
Verified Hotels.com guest review