The Windsor Suites

Photo gallery for The Windsor Suites

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Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Balcony

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4.0 star property
4-star hotel with 2 restaurants, near Pennsylvania Convention Center

8.4/10 Very good

1,303 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is €155
Price available on 01/09/2022
Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Center City
  • Pennsylvania Convention Center - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 18 min walk
  • Drexel University - 20 min walk
  • University of Pennsylvania - 20 min walk
  • Liberty Bell Center - 24 min walk
  • Temple University - 31 min walk
  • Philadelphia Zoo - 40 min walk
  • Reading Terminal Market - 4 min drive
  • Eastern State Penitentiary - 7 min drive

Getting around

  • Philadelphia International Airport (PHL) - 15 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
  • Blue Bell, PA (BBX-Wings Field) - 27 min drive
  • Trenton, NJ (TTN-Mercer) - 42 min drive
  • Philadelphia University City Station - 4 min drive
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia 30th St Station - 19 min walk
  • City Hall Station - 6 min walk
  • Race Vine Station - 8 min walk
  • 13th St. Station - 10 min walk

About this property

The Windsor Suites

The Windsor Suites puts you in a great location, within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upmarket hotel include a 24-hour fitness centre, a fitness centre and a terrace. Fellow travellers say good things about the helpful staff and central location. Public transportation is only a short walk: City Hall Station is 6 minutes and Race Vine Station is 8 minutes.

Languages

Chinese (Mandarin), English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's games

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1897 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • Heated pool
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 September to 1 May:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Prepaid debit cards are not accepted for any bookings or on-site payments.

Also known as

Windsor Suites Apartment Philadelphia
Windsor Suites Apartment
Windsor Suites Philadelphia
Windsor Suites
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
Windsor Hotel Philadelphia
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Very secure site. Access to building limited to those with room keys. Felt safe and comfortable!
Linda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jose Luis, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We arrived at the hotel with a 3pm check in and we were told the room hadn’t been cleaned yet. They told us it would take another hour until the room would be ready. The staff did
Matthew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tamiko, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Pool was perfect!
Three night stay, and the first night the city did digging/road work all night long which made it difficult to sleep. The next day I was able to move to another suite which made all the difference! The rooftop pool was a perfect place to spend hot days with friends and the service from the pub located in the lobby was excellent, including cocktails delivered to the pool.
Michelle, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I wish I had stayed an extra night!
I had a wonderful stay at The Windsor Suites. All of the staff were so friendly and went out of their way to ensure a good customer experience (shout-out to Ben and the others at the front desk), and I really loved the rooftop pool. I booked a skyline level suite and thought it was a great value - I enjoyed the ambiance, view, and extra perks (free snacks and breakfast). It's the little things! The hotel is in a great location close to the train station (super easy commute to/from the airport) and all of the sights. Would definitely stay here again when I'm in Philly.
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jayne, 3-night trip
Verified Hotels.com guest review