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New Grand Hotel

2.5 star property
City centre hotel in Mouscron

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Photo gallery for New Grand Hotel

Interior
Property entrance
Reception
Room
Room | Bathroom shower
In the city center, New Grand Hotel offers a warm welcome with free in-room WiFi. Enjoy breakfast or plan your day with the help of multilingual staff and concierge services.

Reviews

2.0 out of 10

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Breakfast available
  • Multilingual staff
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (4)

  • Television
  • Lift
  • Minibar
  • Hairdryer

Room options

View all photos for Room

Room

Room

Highlights

Heating
TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Place De La Gare 20, Mouscron, 7700

What's nearby

  • Chateau des Comtes de Mouscron - 12 min walk - 1.1 km
  • Grand Place De Mouscron - 18 min walk - 1.5 km
  • Stab Velodrome - 12 min drive - 8.2 km
  • André Diligent Museum of Art and Industry - 13 min drive - 9.7 km
  • Pierre Mauroy Stadium - 24 min drive - 29.4 km

Getting around

  • Lille (LIL-Lesquin) - 32 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 68 min drive
  • Brussels Airport (BRU) - 78 min drive
  • Mouscron Station - 1 min walk
  • Herseaux Station - 7 min drive
  • Roubaix Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Friterie du Thémis - ‬9 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪Donaldson - ‬9 min walk
  • ‪Bowling Themis - ‬9 min walk

About this property

New Grand Hotel

Located near a train station, New Grand Hotel is a great choice for a stay in Mouscron.

Languages

Dutch, English, French

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 AM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 11:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

Does New Grand Hotel offer free cancellation for a full refund?

Yes, New Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Grand Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at New Grand Hotel?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at New Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM. Check-out time is 11 AM. Express check-in is available.

Is there an on-site casino at New Grand Hotel?

No, this hotel doesn't have a casino, but Casino Barriere Lille (18-min drive) is nearby.

What's the area around New Grand Hotel like?

New Grand Hotel is in the heart of Mouscron, a short 1-minute walk from Mouscron Station and 17 minutes' walk from Grand Place De Mouscron.

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New Grand Hotel Reviews

Reviews

2.0

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10

NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10

hotel trés moyen personnel trés desagreable surtout la responsable

2/10

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!