No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County, 97841
What's nearby
Ruisui Ranch - 5 min drive - 3.0 km
Ruisui Hot Spring - 5 min drive - 2.5 km
Tropic of Cancer - 6 min drive - 3.7 km
Ruisui Cinglian Temple - 7 min drive - 5.0 km
East Rift Valley National Scenic Area - 11 min drive - 8.5 km
Getting around
Yuli Sanmin Station - 10 min drive
Yuli Station - 26 min drive
Fuli Dongli Station - 30 min drive
Free train station pickup
Free train station drop-off
Restaurants
老家後山菜 - 7 min drive
涂媽媽肉粽 - 7 min drive
公主咖啡 - 10 min drive
華玉冰果室 - 7 min drive
綠茶肉圓 - 7 min drive
About this property
Grand Cosmos Resort Ruisui Hualien
Bring the family when you stay at Grand Cosmos Resort Ruisui Hualien in Ruisui and have fun at the free water park. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with Thai massages, facials or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a lazy river. Fellow travellers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
198 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Castle or Manor areas]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs only, 1 total)
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Transfers
Free train station shuttle from 11:00 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
3 restaurants
2 bars/lounges
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free water park access
Children's pool
Lazy river
Playground
Local/corner shop
Children's games
Toys
What to do
Hot springs
Karaoke
Shopping
Pool table
Ping pong
Hiking/biking trails nearby
Working away
Business centre
5 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Pool umbrellas
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An indoor pool
Free water park
Arcade/games room
Full-service spa
Lazy river
Sauna
Massage/treatment rooms
Steam room
Water slide
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual fire alarm
Room amenities
Be entertained
49-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Bidet
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 10 treatment rooms, including rooms for couples. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.
Dining
芳泉百匯 – On-site buffet restaurant.
Prime Ome – On-site steakhouse. Open daily.
美饌廣場 – On-site restaurant. Open daily.
城堡音樂酒吧 – On-site bar. Open daily.
Prime One Bar – On-site lobby lounge. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 交觀業字第1508號
Also known as
Cosmos Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel
Grand Cosmos Resort Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel Ruisui
Frequently asked questions
Does Grand Cosmos Resort Ruisui Hualien offer free cancellation for a full refund?
Yes, Grand Cosmos Resort Ruisui Hualien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Cosmos Resort Ruisui Hualien?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Cosmos Resort Ruisui Hualien?
Yes, dogs stay for free, with a limit of 1 total.
Is parking offered on site at Grand Cosmos Resort Ruisui Hualien?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Grand Cosmos Resort Ruisui Hualien?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What is there to do at Grand Cosmos Resort Ruisui Hualien and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Cosmos Resort Ruisui Hualien also has 2 bars, a lazy river and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Grand Cosmos Resort Ruisui Hualien?
Yes, there are 3 on-site restaurants.
Grand Cosmos Resort Ruisui Hualien Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 April 2023
A relaxing and full service resort
Wanda
Wanda, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
26 July 2020
Great place for families
Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
6/10 Good
7 July 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2020
YUNG CHIH
YUNG CHIH, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2019
Need more cleaning maintenance
Very friendly staff and environment for kids