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Mama Shelter Belgrade

4.5 star property
Belgrade hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

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Photo gallery for Mama Shelter Belgrade

Exterior
Reception
Exterior
Room, 1 King Bed (XXL Mama)
Rooftop terrace
Mama Shelter Belgrade offers a chic retreat near Kalemegdan Citadel and National Museum. Savor international cuisine at Mama Restaurant, take in the city views from the rooftop terrace, or indulge in some retail therapy at the on-site shopping mall. With a 24-hour gym, conference space, and helpful staff praised by guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Gym
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Babysitting
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is €122
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Courtyard Marriott Belgrade City Center

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 594 reviews
The price is €143
includes taxes & fees
6 Jun - 7 Jun
Courtyard Marriott Belgrade City Center
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About the area

Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • Knez Mihailova Street - 2 min walk - 0.2 km
  • Kalemegdan Citadel - 6 min walk - 0.6 km
  • Republic Square - 8 min walk - 0.7 km
  • Nikola Tesla Museum - 4 min drive - 2.5 km
  • Church of Saint Sava - 5 min drive - 3.2 km

Getting around

  • Belgrade (BEG-Nikola Tesla) - 31 min drive
  • Belgrade Dunav Station - 11 min drive
  • Belgrade Centre Railway Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Mama Shelter Belgrade features a rooftop terrace and puts you only steps from Knez Mihailova Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Mama Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Serbian, Spanish

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 60 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured on-site self-parking (EUR 30 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • 4 meeting rooms
  • Conference space (2917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Shopping centre on-site
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mama Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 40 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of EUR 39 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per accommodation, per stay

Parking

  • Secured self-parking costs EUR 30 per day
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers portable visual emergency devices on request at check-in.

Also known as

Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Frequently asked questions

Does Mama Shelter Belgrade offer free cancellation for a full refund?

Yes, Mama Shelter Belgrade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mama Shelter Belgrade?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 60 kg per pet. There's a charge of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Mama Shelter Belgrade?

Yes. Self-parking costs EUR 30 per day.

Is an airport shuttle service offered by Mama Shelter Belgrade?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.

What are the check-in and check-out times at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge of EUR 39 for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Mama Shelter Belgrade and nearby?

Have fun during the warmer months with activities nearby such as cycling. Mama Shelter Belgrade also has a 24-hour fitness centre.

Are there restaurants at or near Mama Shelter Belgrade?

Yes, Mama Restaurant offers international cuisine.

What's the area around Mama Shelter Belgrade like?

Mama Shelter Belgrade is in Stari Grad, a short 1-minute walk from Knez Mihailova Street and 7 minutes' walk from The Belgrade Fortress.

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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Restaurant
Bar
Ambience
Food
Cities
Shopping malls

What guests liked

  • Breakfast was a highlight with many guests praising its variety and quality. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The best hotel in the city! Location, facilities, staff, food, everything!
3-night trip

10/10

Very courteous and helpful front desk staff. Excellent location and amenities. The room was above out expectations, with most beautiful view. We will definitely stay again.
1-night trip

10/10

Great hospitality
13-night trip

10/10

I have stayed at Mama Shelter in Belgrade multiple times. It is excellent; clean, comfortable, great audio visual options, excellent breakfast buffet and perfect location in the city center. I am very happy with my time there.
4-night trip

10/10

We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
1-night trip

10/10

Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
3-night trip

8/10

Great location for walkability
1-night trip

10/10

Just PERFECT! Staff, comfort, service, location, restaurant, bar, concept design!! Can’t say enough good things for Mama! Just loved it. Will back for sure.. I have been in Beograd more than 10 times and feeling regret that I didnt know about Mama!
1-night trip

10/10

Modern, very great location, nice and clean rooms, friendly staff!
3-night trip

8/10

Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
3-night trip

10/10

Loved the restaurants and bars that were walkable
4-night trip

10/10

Great rooftop bar, booked toors started right in front of the hotel
3-night trip

6/10

The location is amazing, walking distance to sites shopping and restaurants . Cool decor and vibe . The last day of our 7 day stay we got our room finally properly cleaned. The comforter was unusually warm and the temperature control didnt seem to work .
7-night trip

10/10

Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
4-night trip

10/10

Large, modern room; great staff; tasty breakfast; and convenient location. Highly recommend!
2-night trip

8/10

It was my second visit and the hotel is on the more quirky side. Really good bedroom facilities but the 2 elements that REALLY frustrate me about this hotel are that there is no tea and coffee in the bedrooms which is poor for the rating and price and that there is no shower gel but instead solid bars of soap that are so horrible and drying on your skin. I had to go to a drug store to buy shower gel!! Also if someone is staying more than one night please replenish the bottles of water in the room. But I do love the little touches like the cookies, fruit and juice. The restaurant and roof top bar are fabulous.
2-night trip

10/10

Amazing breakfast
1-night trip

10/10

Very nice and trendy hotel in the middle of everywhere you want to be! The service was nice, the wifi was amazing and fast.
3-night trip

8/10

I didn’t receive my VIP benefits at all and it’s really frustrating that they don’t provide tea and coffee in the room. Almost unheard of!
1-night trip

8/10

Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
1-night trip

10/10

A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
11-night trip

6/10

While the front desk staff were friendly, helpful, and quick to assist( 10 for their effort) the overall experience was quite disappointing. The cleanliness of the room could have been much better—there were carpet stains, dust in the corners, and hair from the previous guest left on the bed. Additionally, it was off-putting to see guests from the upper floors throwing cigarette butts out the windows,which ended up at our balcony. The biggest issue was the lack of water in the room for over 10 hours due to maintenance. The hotel didn’t offer any compensation, not even extra bottles of water. Despite not being able to shower or use the toilet for such a long period, they still charged the full room rate, which felt unfair given the circumstances. Breakfast is good , full of different varieties.
3-night trip

10/10

This is our favorite hotel in Belgrade. Top service, beautiful and clean rooms, best bed ever and on an excellent location. Breakfast is also really good. Can’t recommend this hotel enough!
1-night trip

10/10

This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
9-night trip

10/10

Terrific location providing easy access to all that Belgrade has to offer. The room was extremely comfortable, and having a terrace overlooking the park was an added perk given the beautiful weather. Highly recommend for a great location, convenient access to restaurant and bar in the lobby, and a well equipped room.
4-night trip