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Crowne Plaza Felbridge - Gatwick, an IHG Hotel

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Indoor pool
Indoor pool
Standard Room, 1 Queen Bed, Bathtub | Terrace/patio
Premium Room, 1 King Bed, Courtyard View (Super King) | In-room safe, desk, laptop workspace, iron/ironing board
View from room

Overview of Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
4-star hotel in East Grinstead with spa and indoor pool

8.0/10 Very good

561 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

Room options

About this area

Getting around

  • Gatwick Airport (LGW) - 16 min drive
  • Heathrow Airport (LHR) - 66 min drive
  • London (LCY-London City) - 80 min drive
  • Dormans Station - 7 min drive
  • Lingfield Station - 8 min drive
  • East Grinstead Station - 29 min walk

Restaurants

  • The Star Inn - 4 min walk
  • MD Mediterranean Cuisine - 3 min drive
  • Bluebells Cafe - 3 min drive
  • Paglia e Fieno - 3 min drive
  • Thai Siam - 3 min drive

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Enjoy your visit to East Grinstead with a stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or aromatherapy. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a terrace. Fellow travellers like the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

What to do

  • Golfing

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

Policies

<p>This property does not have lifts.</p><p>This property uses wind and solar energy. </p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Felbridge - Gatwick, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Felbridge - Gatwick, an IHG Hotel on 12 February 2023 start from €102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
You can check in from 2:30 PM - midnight. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-out is available.
What is there to do at Crowne Plaza Felbridge - Gatwick, an IHG Hotel and nearby?
Crowne Plaza Felbridge - Gatwick, an IHG Hotel has a spa and an indoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include The Star Inn (4-min walk) and The Red Rum Caffe (3.8 mi).

Reviews

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Yvonne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Adequate but not special
We arrived quite late but room temp and bed were comfortable. Bathroom extractor fan 229 didn’t work and the sink overflow smelled foul.
Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maximilian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Correy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

david, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ALAN, 1-night trip
Verified Hotels.com guest review