Madison, MS (DXE-Bruce Campbell Field) - 17 min drive
Jackson Station - 13 min walk
Restaurants
The Iron Horse Grill - 13 min walk
Martin's Restaurant & Lounge - 7 min walk
Drip Drop Coffee Shop - 10 min walk
Mayflower Cafe - 11 min walk
One Block East - 4 min walk
About this property
The Westin Jackson
The Westin Jackson is a great choice for a stay in Jackson. Guests can visit the spa to indulge in massages, facials or body treatments, and local cuisine is served at Estelle Wine Bar/Bistro, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other features. Fellow travellers say great things about the helpful staff.
Languages
English, French, Hindi, Spanish
At a glance
Hotel size
203 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets stay for free (dogs only, 2 total, up to 18 kg per pet)
Service animals welcome
Pets must be supervised
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
On-site valet parking (USD 22 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service
Travelling with children
Children's menu
Working away
Business centre
11 meeting rooms
Conference space (12000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Transfer shower
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LED TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open selected days.
Dining
Estelle Wine Bar/Bistro – This bistro specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
WiFi is available in public areas for USD 12.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 5 to 50 per person
Parking
Valet parking costs USD 22 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson
Frequently asked questions
Does The Westin Jackson offer free cancellation for a full refund?
Yes, The Westin Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Jackson?
Yes, there's an indoor pool.
Are pets allowed at The Westin Jackson?
Yes, dogs stay for free, with a limit of 2 total and maximum weight of 18 kg per pet.
Is parking offered on site at The Westin Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Jackson?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Westin Jackson and nearby?
The Westin Jackson has a spa and an indoor pool, as well as a health club.
Are there restaurants at or near The Westin Jackson?
Yes, Estelle Wine Bar/Bistro offers local cuisine.
What's the area around The Westin Jackson like?
The Westin Jackson is in Downtown Jackson, a short 5-minute walk from Mississippi Governor's Mansion and 5 minutes' walk from Mississippi Museum of Art.
The Westin Jackson Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
8 December 2024
Date Night for the Holidays
Amazing Stay! Food and Drinks in the hotel restaurant are always on point. Great atmosphere whether at the bar or table.
There is parking on the street and Valet Service at the hotel.
Spa is very nice at this location. I’ve had in the last massages and pedicures.
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Great Property
Great stay, staff was very professional, no issues!
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Abby
Abby, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Kristin
Kristin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Staff very hospitable, informative and accommodating.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Staff was very pleasant and personable, and I felt valued as a customer.
Monica
Monica, 2-night trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Nice staff but property is showing its age and rooms need a refurb
Charles
Charles, 1-night business trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Carla
Carla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Anurag
Anurag, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Friendliest staff we’ve ever encountered at a hotel. Over the top
Jeffrey
Jeffrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Excellent hotel!
Valarie
Valarie, 1-night family trip
Verified Expedia guest review
6/10 Good
15 August 2024
Should have been better…management not making the most of this property.
ellie
ellie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
steven
steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2024
Star
Star, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Best hotel in the south
The Westin Jackson is my pick for best hotel in the Deep South. It’s the best hotel I’ve ever stayed in and I’ve been to a lot (and not just in the South). There is attention to detail everywhere and everything is just nice. All staff from management to housekeeping are great. Price is right also. Valet parking is half the price of New Orleans and better. You can park yourself if you wish. Don’t miss their wonderful restaurant, also nicely priced. Jackson as a city is back! And this hotel is now its gem!
Dan
Dan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
ZULEMA
ZULEMA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Alexandra
Alexandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Susie
Susie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Best hotel in Jackson!
From Emerald at the front desk to Destiny in the restaurant, my stay was excellent!
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 July 2024
Nice property. Super nice staff. Neighborhood was less than desired. Luckily the restaurant was great in the hotel and we didn't have to leave. Valet is a lot across the street, not covered parking. Valet staff is super fast and kind.
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Great hotel in less than great location
The hotel and staff were great. The location was not convenient, as it is near the courthouse, police station, art museum, and many empty/unoccupied buildings. That was the only negative during our stay. It is about 10-minutes (drive) from most restaurants and attractions. We ordered room service for breakfast and it was excellent.