Choose dates to view prices

Grand Hôtel Thalasso et Spa

Photo gallery for Grand Hôtel Thalasso et Spa

Aerial view
On the beach
On the beach
Indoor pool
Indoor pool

Overview of Grand Hôtel Thalasso et Spa

VIP Access

Grand Hôtel Thalasso et Spa

5.0 star property
Upmarket beachfront hotel with spa, near St-Jean-de-Luz Beach

9.2/10 Superb

283 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €169
Price available on 05/02/2023
Map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Biarritz (BIQ-Pays Basque) - 20 min drive
  • San Sebastian (EAS) - 28 min drive
  • Guethary Station - 8 min drive
  • Saint Jean De Luz Ciboure Station - 11 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Toki Goxoa - 3 min walk
  • Le bar basque - 3 min walk
  • Crèperie Le Mille Sabords - 3 min walk
  • Le Bistrot Luzien - 3 min walk
  • Bellini - 3 min walk

About this property

Grand Hôtel Thalasso et Spa

Grand Hôtel Thalasso et Spa is a great choice for your beach stay in Saint-Jean-de-Luz, putting you near activities such as surfing/body boarding, parasailing and windsurfing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy and thalassotherapy. Offering a beachfront location, Aho Fina serves French cuisine and is open for lunch and dinner. A free kid's club, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. The helpful staff and walkability get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 29 per day)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1909
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Aho Fina – This beachfront restaurant specialises in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 32 for adults and EUR 12 for children
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Renovations and closures

The property is closed between 27 November and 17 December.

Children & extra beds

  • Rollaway beds are available for EUR 51.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Valet parking costs EUR 29 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 17 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.

Also known as

Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Grand Hôtel Thalasso et Spa currently open?
The property is closed between 27 November and 17 December.
How much does it cost to stay at Grand Hôtel Thalasso et Spa?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Grand Hôtel Thalasso et Spa on 5 February 2023 start from €169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hôtel Thalasso et Spa offer free cancellation for a full refund?
Yes, Grand Hôtel Thalasso et Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hôtel Thalasso et Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Grand Hôtel Thalasso et Spa?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Grand Hôtel Thalasso et Spa?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night.
Is parking offered on site at Grand Hôtel Thalasso et Spa?
Yes. Valet parking costs EUR 29 per day.
Is an airport shuttle service offered by Grand Hôtel Thalasso et Spa?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
What are the check-in and check-out times at Grand Hôtel Thalasso et Spa?
You can check in from 4:00 PM - noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Grand Hôtel Thalasso et Spa?
No, this hotel doesn't have a casino, but Casino Barriere (26-min drive) is nearby.
What is there to do at Grand Hôtel Thalasso et Spa and nearby?
Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hôtel Thalasso et Spa also has a sauna and a steam room.
Are there restaurants at or near Grand Hôtel Thalasso et Spa?
Yes, Aho Fina offers beachfront dining, French cuisine and ocean views. Nearby restaurants include Le Bistrot Luzien (3-min walk), Bellini (3-min walk) and L'épicerie Luz del Sur (3-min walk).
What's the area around Grand Hôtel Thalasso et Spa like?
Grand Hôtel Thalasso et Spa is in the heart of Saint-Jean-de-Luz, a short 2-minute walk from Bay of Biscay and 4 minutes' walk from St-Jean-de-Luz Beach. The local area is walkable and popular for its beaches.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Slawomir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Tabitha, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place
patty, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great facility, staff, and food. Location is superb!!!
Leo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 5-night trip
Verified Expedia guest review

8/10 Very good

This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
Elizabeth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Arturo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The BEST location in town. Super amenities.
kevin r., 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly and attentive staff without being intrusive. Rooms are small but comfortable. Nice amenities - robes/slippers, spa access, towel warming rack in bathroom, Nespresso and electric kettle in room, with chocolates delivered nightly.
Elizabeth, 3-night family trip
Verified Expedia guest review