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Hanoi Genial Hotel

3.5 star property
Central hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

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Photo gallery for Hanoi Genial Hotel

Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; local and international cuisine
Shower, rainfall showerhead, free toiletries, hair dryer
Terrace/patio
Family Room

Reviews

9.2 out of 10
Wonderful
In the heart of Hanoi, Hanoi Genial Hotel offers a charming retreat near Hoan Kiem Lake. Unwind on the sun-kissed terrace, indulge in local flavors at the restaurant, and enjoy bike rentals to explore Dong Xuan Market. Previous guests rave about their stay.

Popular amenities

  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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The Sono Hanoi Hotel

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.2 out of 10, Wonderful, 11 reviews
The price is €35
includes taxes & fees
21 May - 22 May
The Sono Hanoi Hotel
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About the area

Map
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Dong Xuan Market - 4 min walk - 0.4 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km
  • St. Joseph's Cathedral of Hanoi - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 1 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 27 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Bún Cá - Hàng Đậu - ‬1 min walk
  • ‪Bò Nướng 33 Hàng Giấy - ‬2 min walk
  • ‪Bún Riêu - Nguyễn Trung Trực - ‬2 min walk
  • ‪Bún Ngan Ngõ Hàng Đậu - ‬1 min walk
  • ‪Phở - Bún - Nướng Tuấn Hà - ‬2 min walk

About this property

Hanoi Genial Hotel

When you stay at Hanoi Genial Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, Thang Long Water Puppet Theatre and West Lake are a short five-minute drive away.

Languages

English

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way. Maximum occupancy 2)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Genial Hotel offer free cancellation for a full refund?

Yes, Hanoi Genial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Genial Hotel?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Hanoi Genial Hotel?

Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Genial Hotel?

You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hanoi Genial Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hanoi Genial Hotel?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Hanoi Genial Hotel like?

Hanoi Genial Hotel is in Old Quarter, a short 13-minute walk from Hoan Kiem Lake and 10 minutes' walk from Hanoi Old Town Night Market.

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Hanoi Genial Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Good location but small and dark rooms

This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Alireza, 3-night trip

8/10 Very good

MASASHI, 1-night trip

8/10 Very good

Udemærket hotel

Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
Iben, 2-night trip

10/10 Exceptional

Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
1-night trip

10/10 Exceptional

Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
1-night trip

8/10 Very good

Candy, 1-night trip

10/10 Exceptional

All was very well. Very nice people. Excellent service
3-night trip

10/10 Exceptional

JINSU, 4-night trip

8/10 Very good

値段のわりに満足でした

部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。
3-night trip

10/10 Exceptional

Genial

Good hotel,very helpful and friendly staff. Excellent value for money.
richard, 4-night trip

8/10 Very good

깨끗함

만족합니다
SookJong, 1-night trip

10/10 Exceptional

The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
3-night trip

8/10 Very good

고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
3-night trip

10/10 Exceptional

굳

직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
3-night trip

10/10 Exceptional

giorgia, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

Clean comfortable and accomodating

The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Chase, 3-night trip

10/10 Exceptional

전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
GIHYEON, 1-night trip

6/10 Good

Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
Philippe, 6-night trip

8/10 Very good

Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
2-night trip

8/10 Very good

Walking distance to most of the place. Good Service
HOOI YIN, 2-night trip

6/10 Good

Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
3-night trip

10/10 Exceptional

Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
15-night trip

6/10 Good

Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience.
Jo, 4-night trip

6/10 Good

Not all the members of the staff had enough communication skills that are required when talking about important issues.
6-night trip