Somerset Grand Hanoi

Photo gallery for Somerset Grand Hanoi

Primary image
Outdoor pool
Outdoor pool
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains

Overview of Somerset Grand Hanoi

Somerset Grand Hanoi

4.5 star property
Luxury aparthotel in Hoan Kiem with 3 restaurants and outdoor pool

8.8/10 Fabulous

813 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • 185 smoke-free apartments
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Children's pool
  • Spa tub
  • Room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Hoan Kiem
  • St. Joseph's Cathedral - 1 min drive
  • Hoan Kiem Lake - 2 min drive
  • Hanoi Opera House - 6 min drive
  • Hanoi Old City Gate - 9 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Giap Bat Station - 21 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

About this property

Somerset Grand Hanoi

Somerset Grand Hanoi offers an airport shuttle (available 24 hours) for VND 1790000 per vehicle roundtrip. You can splash around at the outdoor pool, visit one of the 3 restaurants for a bite to eat or unwind with a drink at the bar/lounge. A fitness centre and an outdoor tennis court are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. Fellow travellers love the room service and comfortable beds.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kids' club (surcharge)

Kitchenette

  • Fridge (full size)
  • Microwave
  • Oven
  • Coffee/tea maker
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily: VND 245000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 750000.0 per night

Bathrooms

  • Combined shower/bath
  • Slippers
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player
  • TV in a common area

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Corner/local shop

Location highlights

  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Shopping centre on site
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 185 rooms
  • 25 floors
  • 1 building
  • Built in 1997

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 245000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 1790000 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 750000.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children up to age 11 costs VND 1790000 (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand Hanoi
Somerset Grand
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Frequently asked questions

Does Somerset Grand Hanoi offer free cancellation for a full refund?
Yes, Somerset Grand Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Somerset Grand Hanoi?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Somerset Grand Hanoi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Somerset Grand Hanoi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Somerset Grand Hanoi?
Yes, there's free self parking.
Is an airport shuttle service offered by Somerset Grand Hanoi?
Yes, an airport shuttle is available. The charge is VND 1790000 per vehicle roundtrip.
What are the check-in and check-out times at Somerset Grand Hanoi?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Somerset Grand Hanoi and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Somerset Grand Hanoi also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Somerset Grand Hanoi?
Yes, there are 3 on-site restaurants. Nearby restaurants include Kimono (4-min walk), Mr. Dakgalbi (4-min walk) and SumoBBQ (4-min walk).
Does Somerset Grand Hanoi have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes an oven, a fridge and a microwave.
Does Somerset Grand Hanoi have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Somerset Grand Hanoi like?
Somerset Grand Hanoi is in Hoan Kiem, a short 10-minute walk from Hanoi Railway Station and 7 minutes' walk from St. Joseph's Cathedral.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

10/10 Exceptional

TAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Internet was slow, disconnecting then reconnecting. They sent IT person and it worked well after that. Great response time.
Deborah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Professional, friendly staff, including doorman, room cleaners, laundry, etc
Deborah, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

We like the place and it’s location the staff always friendly . And their rooms are very good for longer stay .
Jurgen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sungbin, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Lastminute guest review

10/10 Exceptional

Conveniently located outside the Old Quarter yet near it and amenities. Clean and comfortable for a family, like coming home after a long day.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice apartment at great location. Very clean and spacious. Love it.
thandar Htwe, 1-night family trip
Verified Hotels.com guest review