Ernest N. Morial Convention Center - 4 min walk - 0.3 km
Canal Street - 8 min walk - 0.7 km
Caesars New Orleans Casino - 9 min walk - 0.8 km
Port of New Orleans - 15 min walk - 1.3 km
Bourbon Street - 16 min walk - 1.4 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
New Orleans Union Passenger Terminal - 17 min walk
St Charles at Girod Stop - 7 min walk
St. Charles at Julia Stop - 7 min walk
Canal at South Peters Stop - 8 min walk
Restaurants
Fulton Alley - 4 min walk
Ruth's Chris Steak House - 4 min walk
Ernst Cafe - 3 min walk
Mulate's - 2 min walk
Pêche - 4 min walk
About this property
The Mercantile Hotel New Orleans
When you stay at The Mercantile Hotel New Orleans, you'll be in a great location, within a short 10-minute walk of Ernest N. Morial Convention Center and Canal Street. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:00 AM and 10:00 AM. This eco-friendly hotel is also within a 15-minute walk of Caesars New Orleans Casino and National World War II Museum. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: St Charles at Girod Stop is 7 minutes and St. Charles at Julia Stop is 7 minutes.
Languages
English
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 45 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Art gallery on-site
Arcade/games room
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible lounge
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Separate living room
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchenette
More
In-room safe
LED light bulbs
Recycling
Guidebooks/recommendations
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Safes in guest rooms can be used for an extra charge
Parking
Valet parking costs USD 45 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans
Frequently asked questions
Are pets allowed at The Mercantile Hotel New Orleans?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Mercantile Hotel New Orleans?
Yes. Valet parking costs USD 45 per day.
What are the check-in and check-out times at The Mercantile Hotel New Orleans?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at The Mercantile Hotel New Orleans?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at The Mercantile Hotel New Orleans and nearby?
The Mercantile Hotel New Orleans has an arcade.
Does The Mercantile Hotel New Orleans have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
What's the area around The Mercantile Hotel New Orleans like?
The Mercantile Hotel New Orleans is a short 7-minute walk from St Charles at Girod Stop and 4 minutes' walk from Ernest N. Morial Convention Center. Travellers love the hotel's prime location.
The Mercantile Hotel New Orleans Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Great view
Great View From The 7th floor clean room friendly service
Pamela
Pamela, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 December 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Just a great place
Nice and clean. Friendly staff
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Anna
Anna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Megan
Megan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Tamara
Tamara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Chris Charles
Chris Charles, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 December 2024
Very dirty this time. Need a normal coffee dispenser too.
Paul
Paul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Very well located and friendly staff. Great breakfast included. The room clean and spacious. I will go back to this hotel.
GUSTAVO
GUSTAVO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Laurie
Laurie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Rose
Rose, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Our anniversary cruise
We stay there for a short one day trip before we were going to our cruise . The room was very ice. We had a few issues and due to the lack of communication with the person providing the service we did not get our tv in the room working at all , but he changed the light bulb and it took many phones calls and myself going to the reception twice to get trash cans for the room and bathroom. The people in the front office was very nice , just wish they got someone to translate the man who was trying to fix things in our room
Cristina Domingues
Cristina Domingues, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Meagan
Meagan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
John
John, 4-night business trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Decent
Not a bad place, but the road noise was terrible; glad I had my ear buds. The mattress was thin and the bar was not open. It also took 20 min. for valet to bring our vehicle to us.
Staff were nice and it’s walkable to a lot of things to do.
I’ve stayed in NOLA 4 times and I would stay at the other hotels again, probably not this one though.
Randy
Randy, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Brittany
Brittany, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
No parking
The staff is not provided parking!😠 They had to park in the valet spots which, obviously makes it hard for guests to get in!