Krystal Grand Suites Insurgentes
4-star hotel with restaurant, near Manacar Tower
- Free WiFi
- All (36)
- Bar/Dining (8)
- Interior (5)
- Rooms (14)
- Fitness/Leisure (2)
- Exterior (5)
- Other (2)
Krystal Grand Suites Insurgentes
Junior Suite - Guest Room
Master Suite - Guest Room
Executive Suite - Guest Room
Expedia VIP Suite - Guest Room
Junior Suite - Guest Room
Executive Suite - Bathroom Sink
Expedia VIP Suite - Bathroom
Terrace/Patio
Parking
Hotel Front – Evening/Night
Nightclub
Hotel Bar
Breakfast Area
Coffee Service
Restaurant
Lobby Sitting Area
Reception
Interior Entrance
Gym
Gym
Business Center
Hotel Interior
Expedia VIP Suite - Guest Room
Executive Suite - Guest Room
Executive Suite - In-Room Kitchenette
Executive Suite - Guest Room
Expedia VIP Suite - Guest Room
Executive Suite - Bathroom
Hotel Entrance
Hotel Entrance
Hotel Lounge
Nightclub
Restaurant
Executive Suite - Guest Room
Krystal Grand Suites Insurgentes
[1/36]
Excellent for business trip. Very clean and great food. Only drawback is lack of pool.
I had a corner suite and at certain times of the day the air condition did not cool and…
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At a glance
Key facts
Hotel size
- This hotel has 150 rooms
Arriving/leaving
- Check-in time 3:00 PM-11:30 PM
- Check-out time is noon
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Pets
- Pets allowed (dogs only) *
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle *
Parking
- Valet parking * on site
Payment types at the property
Other information
- Smoke-free property
FAQs for Krystal Grand Suites Insurgentes
Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund? Yes, Krystal Grand Suites Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Krystal Grand Suites Insurgentes? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Krystal Grand Suites Insurgentes? Yes. Valet parking costs MXN 185 per night. Are pets allowed at Krystal Grand Suites Insurgentes? Yes, dogs are welcome. There's a charge of MXN 965 per pet, per day. What are the check-in and check-out times at Krystal Grand Suites Insurgentes? You can check in from 3:00 PM to 11:30 PM. Check-out time is noon. Are there restaurants at or near Krystal Grand Suites Insurgentes? Yes, there's an onsite restaurant. Is airport shuttle service offered by Krystal Grand Suites Insurgentes? Yes, an airport shuttle is available. What is there to do near Krystal Grand Suites Insurgentes? Recommended spots to visit include Manacar Tower (1.3 mi) and Centro Coyoacan (1.6 mi), along with Frida Kahlo House Museum (1.8 mi) and World Trade Center Mexico City (5.4 mi).
Recent reviews
Superb 9.0 From 654 reviews
Poor
$50 charge for dog
Said it was close to airport. It is not. Pet friendly hotel! Charged $50 American dollars for dog. Whole room charge was $100. I have a 10 lb dog. That is way too much for an animal that could not possibly cause any damage. No carpet in room could not possible pee on carpet. Will not stay at this hotel again.
Julie, ca1 night trip
Exceptional
Great service and clean rooms
Carlos, us1 night trip with friends
Poor
Canceled
They were overbooked and canceled my reservation without letting me know in a timely manner
us2 night business trip
Very Good
Missing handicap rooms. More than one should have
Love the place but it makes me mad that there is no culture for handicap people. There is only one room with handicap aids and it was busy so my mom who is 83 had to deal with hurting herself every time she went to the bathroom .
Maria, us3 night family trip
Exceptional
Wonderful
My favorite hotel to stay in for work. I like it so much I would even seek this vote out in its other locations for vacation.
Christopher, us6 night trip with friends
Exceptional
A great hotel
The hotel is great and room are nice and comfortable with great space. The only issue is parking a) it’s not included and for Mexico it’s expensive per day. As long as you understand that . Everything else is great at Krystal
Fernando, us5 night business trip
Exceptional
Great stay
Again, another stay at the Krystal Grand Suite and it was great. Very clean room, very nice service.
Justo, gb2 night business trip
Exceptional
Home away from home
This hotel has been my place to stay the last 4 times I've visited Mexico City in just the past couple of years The staff is very welcoming and the service is excellent I look forward to my next stay
Mary, us3 night family trip
Poor
Worst Experience
Located just opposite to Metrobus this 4 star property was my first choice given the proximity from work place. I was here for 13 nights.The hotel is neat and clean and room are big, although the kitchenette just had a pan, not of much help to cook.Days passed well, but the the happiness was not long lived and it turned out to be the worst experiences, on the second last day of my trip 9th Aug , i left the hotel in the morning and when i return back in the evening the door was open and the room was not cleaned, i didnt mind much at that time and again left for dinner, when i came back and started packing i realize that 700 USD were missing/stolen from my bag (money was in a passport holder deep inside the cloths in the bag, it had 1045 USD, out of which 700 was missing). I got this in notice to the hotel authorities instantly & asked was to wait till morning, (i know you would ask about the safe in the room and its usage, and i agree, but know that the money was in a secure wallet with passport and kept hidden in the bag, and to take it out the bag was thoroughly looked in).I had several mails exchanged with the GM of the hotel and shared all the evidences, before i left ,he accepted that he sees something weird which was denied in the mails,They are unapologetic of the whole incident and went a step ahead terming it as "hypothesis" and money being misplaced. Dont go by high security outside the hotel as you and your stuff may not be safe in the room.Be safe and alert.
Bikash, us13 night business trip
Exceptional
Awesome resort
Most excellent extremely clean and the staff was just outstanding. Will definitely be our top choice when staying in Mexico City.
arnulfo, us5 night romance trip
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