Camino Real Polanco Mexico

Photo gallery for Camino Real Polanco Mexico

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Camino Real Polanco Mexico

VIP Access

Camino Real Polanco Mexico

4.0 star property
4-star hotel with outdoor pool, near Museo de Arte Moderno

9.0/10 Superb

1,170 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €128
Price available on 15/07/2022
Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
  • Conference centre
  • Business centre
  • 22 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Reforma
  • Paseo de la Reforma - 7 min walk
  • Chapultepec Park - 11 min walk
  • Castillo de Chapultepec - 13 min walk
  • Museo Nacional de Antropologia - 16 min walk
  • Diana the Huntress Fountain - 16 min walk
  • The Angel of Independence Monument - 21 min walk
  • U.S. Embassy - 22 min walk
  • Auditorio Nacional - 25 min walk
  • Antara Polanco - 39 min walk
  • Monument to the Revolution - 41 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 32 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 7 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Chapultepec Station - 16 min walk
  • Sevilla Station - 18 min walk
  • Polanco Station - 19 min walk

About this property

Camino Real Polanco Mexico

Camino Real Polanco Mexico offers a great location, putting you within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Huerta, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a health club and a fitness centre. The pool and comfortable guest rooms get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 712 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (3-device limit)
  • Free WiFi in rooms (3-device limit)

Parking

  • Free on-site self-parking
  • Secured covered on-site valet parking (MXN 125 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • 22 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (3-device limit)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Token – On-site coffee shop. Open selected days.
Morimoto – On-site restaurant. Open daily.
Café Tamayo – On-site coffee shop. Open daily.
Bar Blue Lounge – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 424 for adults and MXN 225 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs MXN 125 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Jose, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nataly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación, esta en una zona muy segura y muy cerca al parque de Chapultepec. El hotel grande y con muchos espacios comunes. Personal muy atento y servicial. La habitación muy cómoda y amplia con todo lo necesario. Incluso me llamo la atención que tenia plancha de vapor que es mucho mas sencilla de usar que las tradicionales. El cuarto tenia un balcón que hacia el cuarto aun mas agradable y amplio. Excelentes restaurantes aunque no pude ir a todos. Recomendado el club floor en donde la tarifa da beneficios como desayuno y la hora real en donde están incluidas las bebidas y botanas. Me quedaría nuevamente aquí!
Sandra, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Not Worth It
Have you ever been to an establishment where the employees are blatantly reluctant to help you … with anything? This is one of those places! Unfriendly and rude staff are endemic throughout the property. Furthermore, the property is in need of renovation. If you do decide to stay here, check your invoice for discrepancies before leaving. I, like other guests, later noticed a difference in what was quoted and what was charged. Fortunately, the difference was nominal and I was content to write it off versus dealing with anyone else from this hotel. There are so many great places to stay in Mexico City. Unfortunately, this is not one of them and I would hardly describe this establishment as “Superb”. Perhaps there was a time when this was “The place to stay” but clearly that time has come and gone.
Jose, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Louis Gabriel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jens, 1-night trip
Verified Hotels.com guest review