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W Dubai - The Palm

Photo gallery for W Dubai - The Palm

On the beach, white sand, beach cabanas, sun-loungers
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Balcony
Frette Italian sheets, premium bedding, pillow-top beds, minibar

Overview of W Dubai - The Palm

W Dubai - The Palm

5.0 star property
Palm Jumeirah beachfront hotel with 4 restaurants, spa

9.2/10 Superb

347 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • 2 outdoor pools and indoor pool
  • 24-hour fitness centre
  • 4 restaurants and 2 bars/lounges
  • Beach bar
  • Beach cabanas
  • Beach sunloungers
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Full-service spa
  • On the beach
  • Sauna
For families
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 7 min drive
  • Dubai Marina Mall - 20 min drive
  • Marina Beach - 22 min drive
  • The Walk - 23 min drive
  • Souk Madinat Jumeirah - 22 min drive
  • Wild Wadi Water Park - 23 min drive
  • Burj Al Arab - 24 min drive
  • Mall of the Emirates - 24 min drive
  • Ibn Battuta Mall - 23 min drive
  • Burj Khalifa - 35 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 46 min drive

Restaurants

  • Al Safadi - 9 min drive
  • Th8 Palm beach bar - 19 min walk
  • ستاربكس - 6 min drive
  • Phantom House - 8 min drive
  • SoBe - 1 min walk
Map

About this property

W Dubai - The Palm

At W Dubai - The Palm, you can spend time at the beach enjoying cabanas, volleyball and beachside drinks, plus waterskiing is nearby. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Torno Subito, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers say good things about the pool and comfortable beds.

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 AM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Beach bar
  • Poolside bar

Travelling with children

  • Babysitting (surcharge)
  • Children's pool

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Racquetball/squash
  • Bike rentals nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (13073 square feet)

Services

  • 24-hour front desk
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Limo or town car service
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 2 outdoor pools
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • Arabic
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • IPod docking station
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar

Sleep well

  • Free cot/infant bed
  • Pillow-top mattress
  • Premium bedding
  • Turndown service

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Electrical adapters/chargers
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

AWAY SPA has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Torno Subito – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Akira Back – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 160 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 285.71 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AED 550 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

Frequently asked questions

Does W Dubai - The Palm offer free cancellation for a full refund?
Yes, W Dubai - The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Dubai - The Palm?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at W Dubai - The Palm?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at W Dubai - The Palm?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of AED 550 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at W Dubai - The Palm?
Yes, there's free self and valet parking.
What are the check-in and check-out times at W Dubai - The Palm?
You can check in from 3:00 PM - 3:00 AM. Check-out time is noon.
What is there to do at W Dubai - The Palm and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes aerobics , racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. W Dubai - The Palm also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna, beach cabanas and an arcade.
Are there restaurants at or near W Dubai - The Palm?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Italian cuisine and garden views.
What's the area around W Dubai - The Palm like?
W Dubai - The Palm is in Palm Jumeirah. Popular attractions include Marina Beach, which is 22 minutes away by car. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not great
Staff friendly and hotel was good. It was a busy time if the year so i guess the hotel was under pressure and hence a few mistakes on billing etc. The House keeping did not do a great job pf cleaning the room or leaving sufficient towels for 4 guests. We had to ask every day. Room needs a really good clean
GAVIN, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Noisy !
do not book this hotel if you want a bit of calm, this is more a night club than an hotel from the outdated disco design of the rooms to the music coming form the pool and bars day and night
Arnaud, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome experience
Verified Expedia guest review

2/10 Poor

Bad stay. No WiFi and i paid close to 400 pounds for a night. Even starbucks has better WiFi.
Natasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandro, 2-night trip
Verified Expedia guest review

8/10 Very good

Solid W performance. Good food. Good facilities and service. That said, location is not ideal, take la 20-30 minutes to go anywhere and at night it is hard to get Uber/taxi. Pool is ok. Weekend parties are extremely loud. Can get much higher class hotel in Dubai for the money.
jeffrey, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Marina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic, family friendly hotel
Claire, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff
Maya, 4-night romance trip
Verified Expedia guest review