Avenida del Salado 617, Baños de Agua Santa, Tungurahua, 180250
What's nearby
Piscinas El Salado Thermal Bath - 5 min walk - 0.5 km
Banos Central Market - 15 min walk - 1.3 km
Sebastian Acosta Park - 16 min walk - 1.4 km
Church of the Virgin of the Holy Water - 16 min walk - 1.4 km
The Tree House - 27 min drive - 14.4 km
Getting around
Quito (UIO-Mariscal Sucre Intl.) - 168 min drive
Ambato Station - 46 min drive
Airport shuttle (surcharge)
Restaurants
Leprechaun - 18 min walk
Honey coffee & tea - 18 min walk
Caña Mandur - 19 min walk
Mestizart Ecuadorian Restaurant - 15 min walk
Mocambo Rock And Roll - 3 min drive
About this property
Casa Giralda
Casa Giralda is a great choice for a stay in Baños de Agua Santa. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this Colonial hotel include an indoor pool, an outdoor pool and a bar/lounge.
Languages
English, Spanish
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Smoking rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas (2-device limit)
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
What to do
Pool table
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
3 hot tubs
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Colonial architecture
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7.25 for adults and USD 7.25 for children
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Early check-in can be arranged for an extra charge of USD 28 (subject to availability)
Late checkout can be arranged for an extra charge of USD 28 (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 3 and 8 costs USD 50.00 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hosteria Casa Giralda Hotel Banos
Hosteria Casa Giralda Hotel
Hosteria Casa Giralda Banos
Casa Giralda Hotel
Casa Giralda Baños de Agua Santa
Casa Giralda Hotel Baños de Agua Santa
Frequently asked questions
Does Casa Giralda offer free cancellation for a full refund?
Yes, Casa Giralda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Giralda?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.
Are pets allowed at Casa Giralda?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Casa Giralda?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa Giralda?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at Casa Giralda?
Check-in start time: 3:30 PM; check-in end time: 11:30 PM. There's a charge of USD 28 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 28 (subject to availability).
What is there to do at Casa Giralda and nearby?
Casa Giralda has a spa, a water slide and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Casa Giralda?
Yes, there's an on-site restaurant.
Does Casa Giralda have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Giralda like?
Casa Giralda is a short 15-minute walk from Banos Central Market and 16 minutes' walk from Sebastian Acosta Park.
Casa Giralda Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
6.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
23 December 2023
Just good
Thank you
could be better
Patricio
Patricio, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 December 2023
Internet service was awful. Couldn’t watch anything on the tv or use out cellphones.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2023
Cool place
Had everything we need to enjoyed a overnight getaway
Patricio
Patricio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2023
Nice property. Villas are cozy. nice staff
I'd happily will return.
Thanks to the kind staff.
CECILIA
CECILIA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 November 2023
Patricio
Patricio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2023
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Sunil
Sunil, 1-night family trip
Verified Expedia guest review
6/10 Good
8 July 2023
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Alejandro
Alejandro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 April 2023
DIANA
DIANA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 April 2023
Very friendly and helpful staff.
Alejandro
Alejandro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 April 2023
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Jenny
Jenny, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 February 2023
Lovely place ,
susana
susana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 February 2023
Love this place
susana
susana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 November 2022
quite property, clean, love the area, easy access to a lot of places.
Rodiam
Verified Expedia guest review
10/10 Exceptional
9 July 2022
Julio
Julio, 1-night trip
Verified Expedia guest review
2/10 Poor
28 February 2022
No internet in rooms ,very poor signal
Pedro
Pedro, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2021
It’s an excellent place, love it and I’ll coming back next year. Breakfast was good but the buffet we wait for long time and small amount of food. Parking was free. The personal was very friendly the place was quite it. The best thing was that you can saw the beautiful volcano.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
27 November 2020
Peaceful retreat in Banos, Ecuador
We stayed two nights at Casa Giralda. Things we really enjoyed: close proximity to hot springs/baths (walkable); two-room unit with 7 beds made it very comfortable for big family, complimentary breakfast was excellent; the one jacuzzi, sauna, and hot steam room were great; location is a little above town so you get great views and more quiet/little traffic on road. Things that need to be improved: two of the four jacuzzis were out-of-service, and one of the two pools was closed. Overall, the property is on-par with the higher end hotels in Banos, but has greater amenities and a superior location if you want peace and quiet.
David
David, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2018
It was all I expected. Very nice facility, it may need a little upgrade, but overall great. The cabin was comfortable, location is perfect, close to everything without being in the middle of town. Staff super helpful and kind. Good breakfast.
Gigi
Gigi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2018
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
7 August 2018
The hotel was on poor conditions, the matres was so hard and unconfortble
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
26 May 2018
Its ok for moderate budget out of center but close. Walls are thin noise can be heard easily. Breakfast was good.
Sofia
Sofia, 1-night trip
Verified Orbitz guest review
8/10 Very good
12 April 2018
Rustic charm in the town of Banos.
The hotel is very rustic and charming. For the price it was great. When the sky clears you have a spectacular view of the tungurahua volcano a few miles away. A great free breakfast, jacuzzi, dry and wet saunas. Great location!
Michael
Verified Hotels.com guest review
4/10 Fair
8 April 2017
Barking Dogs
The pools were not operating...dogs were barking all night long on the property next to the place...Outside of the city core which would have been great if at night it was actually quiet.
Verified traveller
Verified Hotels.com guest review
6/10 Good
28 March 2017
Good price, but too old
The room looks too old, and the bathroom smells awful...
Verified traveller
Verified Expedia guest review
4/10 Fair
22 March 2017
Seedy
No hot water. Awful mattresses. Far from center of town.