Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

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Indoor pool
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains

Overview of Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

2.5 star property
City centre Gatineau hotel with indoor pool

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
For families
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Gatineau
  • Canadian Museum of History - 11 min drive
  • Casino du Lac Leamy - 11 min drive
  • National Gallery of Canada - 9 min drive
  • Byward Market Square - 13 min drive
  • University of Ottawa - 13 min drive
  • Parliament Hill - 15 min drive
  • Canadian War Museum - 15 min drive
  • Rideau Canal - 20 min drive
  • Carleton University - 22 min drive
  • Ottawa Hospital Civic Campus - 24 min drive

Getting around

  • Ottawa International Airport (YOW) - 32 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa Station - 20 min drive
  • Ottawa Fallowfield Station - 25 min drive

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Hotel in the heart of Downtown Gatineau
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a fitness centre at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel. Free in-room WiFi is available to all guests, along with a business centre and a snack bar/deli.
Other perks include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and meeting rooms
  • Multilingual staff, free newspapers and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel boast comforts, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space (800 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Express Suites Gatineau Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of CAD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (11-min drive) is nearby.
What is there to do at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel and nearby?
Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?
Yes. Nearby restaurants include La Pergola (9-min walk), Scores (11-min walk) and Portugalos (11-min walk).
What's the area around Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel like?
Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel is in Downtown Gatineau, a short 13-minute walk from Les Promenades Gatineau and 10 minutes' walk from Gatineau Sports Centre. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Grace, 1-night trip
Verified Hotels.com guest review

4/10 Fair

So disappointed ☹️
Beds - terrible. The mattresses squeaked loudly with every movement. Housekeeping - terrible. They knocked two separate times on our door when we had the do not disturb sign on door. And they failed to make our room when we had the ‘Please make up room’ sign in our door. And after I specifically asked them to make the room up that day. They were rude when I asked them to make the room up but promised it would be done before 5:00pm. We spent the day away from the hotel and when we got back they had not made it up. Fridge - it froze all our food and there was no way to adjust the temperature. The General manager and reception staff were were excellent and compensated us for our troubles which we were grateful for. We will not be staying at any Holiday Inn express in future.
Joe, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Decent
Decent hotel, good breakfast. Confusion at front desk as there is a $100 deposit that was not mentioned when booking and they wrote staying for 2 nights when we had only booked 1.
Carmen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vito, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Farhad, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff and clean hotel
SOLOMON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 4-night trip
Verified Hotels.com guest review

8/10 Very good

philip k c, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Poor room service
Overall stay was good. Room service was pòor. Our room was not serviced at all one day, and the towels and soaps were not topped off and the bedding not properly set the next day. A black eye for the Holusay Inn chain...
John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Great location for me personally, really comfortable bed nice size TV good breakfast in the morning, well-equipped gym and nice pool. 90% of the time it was nice and quiet the only time it wasn’t is when I heard the neighbours alarm clock the next morning.
Serge, 1-night business trip
Verified Hotels.com guest review