Best Western Heronston Hotel & Spa
3-star hotel in Bridgend with spa and indoor pool
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Best Western Heronston Hotel & Spa
Photo gallery for Best Western Heronston Hotel & Spa
Overview of Best Western Heronston Hotel & Spa
7.6 out of 10 Good
7.6/10 Good
Property highlights
- Pool
- Spa
- Pet-friendly
- Free parking
- Free WiFi
- Restaurant
Ewenny Road, Bridgend, Wales, CF35 5AW
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- 24-hour room service
- Massage/treatment rooms
- Meeting rooms
- Terrace
For families
- Children stay free
- Free cots/infant beds
- Private bathroom
- Cable/satellite TV service
- Garden
- Terrace
Room options
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
View all photos for Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)
Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)
View all photos for Family Room, Multiple Beds, Non Smoking
Family Room, Multiple Beds, Non Smoking
View all photos for Suite, 1 Double Bed, Non Smoking
Suite, 1 Double Bed, Non Smoking
View all photos for Deluxe Room, 1 Double Bed, Non Smoking
Deluxe Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking
Standard Room, 1 Double Bed, Accessible, Non Smoking
View all photos for Standard Room, Multiple Beds, Non Smoking
Standard Room, Multiple Beds, Non Smoking
View all photos for Superior Room, 1 Double Bed, Non Smoking
Superior Room, 1 Double Bed, Non Smoking
View all photos for Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
View all photos for Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)
Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)
View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
About this area
What's nearby
- Heart of Bridgend
Getting around
Restaurants
- Poco Poco - 3 min drive
- McDonald's - 14 min walk
- Subway - 13 min walk
- Old Castle Inn - 14 min walk
- Toby Carvery Bridgend - 2 min drive
About this property
Best Western Heronston Hotel & Spa
Languages
English, French, Polish, Romanian, Turkish, Welsh
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
- 75 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time from 3:00 PM until 3 AM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 10:30 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets allowed*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
- Restaurant
- Bar/lounge
- 24-hour room service
Travelling with children
- Children stay for free (see details)
Working away
- Meeting rooms
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Porter/bellhop
- Pool loungers
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness centre
- An indoor pool
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- LCD television
- Satellite TV channels
Home comfort
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Alarm clock
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/bath combination
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.
Dining
Crane – This restaurant serves breakfast and dinner.
Ewennys Bar & Grill – This bar only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately GBP 13.95 per person
Renovations and closures
The property will be renovating from 11 April 2023 to 30 September 2023 (completion date subject to change). The following areas are affected:
- Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday and Tuesday:
- Full-service spa
The following facilities are closed on Sunday:
- Restaurant
Children & extra beds
- Rollaway beds are available for GBP 10.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Pool, spa, & gym (if applicable)
- Pool access available from 6:30 AM to 10:00 PM
- Guests under 17 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 17 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
Also known as
Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Best Western Bridgend
Bridgend Best Western
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Best Heronston & Spa Bridgend
Best Western Heronston Hotel & Spa Hotel
Best Western Heronston Hotel & Spa Bridgend
Best Western Heronston Hotel & Spa Hotel Bridgend