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Hanoi Panda Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Hanoi Panda Hotel

Minibar, in-room safe, desk, soundproofing
Food court
Porch
Family Room (1 double bed + 2 single beds)
Food court
Hanoi Panda Hotel offers a tranquil retreat near Hoan Kiem Lake, where you can unwind with free self-serve breakfast and in-room WiFi. Enjoy the scenic views from the terrace or indulge in coffee at the on-site cafe. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Free breakfast
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (1 double bed + 1 single bed)

Triple Room (1 double bed + 1 single bed)

Triple Room (1 double bed + 1 single bed)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (1 double bed + 2 single beds)

Family Room (1 double bed + 2 single beds)

Family Room (1 double bed + 2 single beds)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km
  • Hanoi Opera House - 14 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Hanoi Panda Hotel

When you stay at Hanoi Panda Hotel, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Free perks include WiFi and self-service breakfast daily between 7:30 AM and 10:00 AM. Other features include a snack bar/deli and a terrace.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 16 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (USD 2 per night)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 15 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Parking

  • Self-parking costs USD 2 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hanoi Panda Hotel Hotel
Silverland Hotel Travel
Hanoi Silverland Travel
Silverland Travel
Hanoi Panda Hotel Hanoi
Hanoi Panda Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Panda Hotel offer free cancellation for a full refund?

Yes, Hanoi Panda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Panda Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hanoi Panda Hotel?

Yes. Self-parking costs USD 2 per night.

Is an airport shuttle service offered by Hanoi Panda Hotel?

Yes, an airport shuttle is available. The charge is USD 17 per vehicle one way.

What are the check-in and check-out times at Hanoi Panda Hotel?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability). Express check-in and check-out are available.

Are there restaurants at or near Hanoi Panda Hotel?

Yes, there's an on-site restaurant.

What's the area around Hanoi Panda Hotel like?

Hanoi Panda Hotel is in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.

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Hanoi Panda Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome place!
Michael, 3-night trip

8/10 Very good

Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.
Sandra, 7-night trip

10/10 Exceptional

Host was friendly and helpful
Bryan, 1-night trip

10/10 Exceptional

Great value, great service
Great value! Just as expected.
Andreas, 3-night trip

10/10 Exceptional

The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!
Ariana, 1-night trip

6/10 Good

Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it
Rebecca, 1-night trip

10/10 Exceptional

This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.
Barbara, 2-night trip

2/10 Poor

This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.
Binh, 4-night trip

8/10 Very good

Location!
The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.
1-night trip

6/10 Good

Ok stay for 1 night
Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows
Emilie, 1-night trip

2/10 Poor

The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole.
daniele, 1-night trip

4/10 Fair

Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.
Tiana, 1-night trip

8/10 Very good

Budget hotel. Very welcoming, bit too dated.
It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.
CJ, 5-night trip

4/10 Fair

The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel
Vileth, 1-night trip

2/10 Poor

Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !
bernard, 3-night trip

10/10 Exceptional

Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)
Ellee, 2-night trip

2/10 Poor

It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.
Mohammad, 3-night trip

2/10 Poor

Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.
Cindy, 2-night trip

6/10 Good

At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.
Tam, 6-night trip

2/10 Poor

NK, 5-night trip

2/10 Poor

Kris, 1-night trip

10/10 Exceptional

Jorgen, 3-night trip

2/10 Poor

Horrible stay!
Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen.
Ingela, 1-night trip

8/10 Very good

Daniel, 2-night trip

10/10 Exceptional

Ben, 1-night trip