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Hotel Riu Garoé

4.0 star property
Indulge in activities like racquetball/squash or relax at the spa with your family nearby.

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Photo gallery for Hotel Riu Garoé

Exterior
Interior
Terrace/patio
2 bars/lounges, poolside bar
Exterior
In the heart of Lago Martianez, Hotel Riu Garoé offers a vibrant retreat. Enjoy racquetball/squash and an outdoor tennis court or unwind at the spa with a hot stone massage. With high-speed WiFi, two on-site restaurants, and 2 coffee shops/cafes you will be spoiled for choice.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Minibar, desk, blackout curtains, free rollaway beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Minibar, desk, blackout curtains, free rollaway beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony

Minibar, desk, blackout curtains, free rollaway beds

Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Minibar, desk, blackout curtains, free rollaway beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Botanical Gardens - 8 min walk
  • La Paz Lookout - 12 min walk
  • Lago Martianez Swimming Pools - 3 min drive
  • Taoro Park - 4 min drive
  • Plaza del Charco - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife (TFS-Tenerife South) - 68 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar el Camino - ‬18 min walk
  • ‪Hotel Teide Mar - ‬9 min walk
  • ‪Chiringuito Bollullo Beach - ‬7 min drive
  • ‪Zicatela - ‬3 min drive
  • ‪Apricot - ‬10 min walk

About this property

Hotel Riu Garoé

Hotel Riu Garoé puts you a short five-minute drive from Lago Martianez Swimming Pools and Plaza del Charco. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

What to do

  • Racquetball/squash
  • Mini golf
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba-diving nearby

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

On-site venue – This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80.00 per vehicle (one-way. Maximum occupancy 7)
  • Safes in guest rooms can be used for EUR 2 per day
  • Spa access is available for an extra charge of EUR 15 per day

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Riu Garoé offer free cancellation for a full refund?

Yes, Hotel Riu Garoé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Garoé?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Riu Garoé?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Hotel Riu Garoé?

Yes, an airport shuttle is available. The charge is EUR 80.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Riu Garoé?

Check-in start time: 2 PM; check-in end time: 11 AM. Check-out time is 11 AM.

Is there an on-site casino at Hotel Riu Garoé?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Riu Garoé and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Riu Garoé also has 2 bars and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Hotel Riu Garoé?

Yes, there are 2 on-site restaurants.

Does Hotel Riu Garoé have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Riu Garoé like?

Hotel Riu Garoé is located on the boardwalk, a short 8-minute walk from Botanical Gardens and 12 minutes' walk from La Paz Lookout.

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Hotel Riu Garoé Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
Mark, 6-night trip

10/10 Exceptional

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
Andrea, 3-night trip

10/10 Exceptional

Fenomenal
M, 6-night trip

10/10 Exceptional

Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
Maja, 7-night trip

10/10 Exceptional

We had a really wonderful stay here with our three children. Beautiful hotel and sorroundings, delicious food catering to different tastes, super friendly, helpful staff. Everything works seamlessly and smoothly and we felt really well looked after. Hope we can come back soon!
Sonya, 7-night trip

10/10 Exceptional

Excellent hotel and staff
Can only recommend this excellent hotel. Nice room, nice facilities and nice surroundings. The quality of the food in the restaurant was surprisingly good. All staff were amazing: Professionel, serviceminded, friendly incl child friendly and smiling😊 Only some few wishes for improvement: Better quality of food in bar menu and shampoo + conditioner in the bathroom.
7-night trip

10/10 Exceptional

Lovely
Hello, this was a beautiful hotel. It is very clean and well designed. People are friendly and attentive to details. The pool area is lovely. Food is excellent; I would have preferred natural orange juice, although they have other natural juices. They had some vegetarian and gluten-free options. There is a library, a few games and the nightly entertainment was nice. The prices at the bar and buffet were very acceptable. We had a beautiful view of the ocean. Overall, this was a lovely stay!
7-night trip

8/10 Very good

Some good, some bad but overall a welcoming stay
For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
Christian, 8-night trip

10/10 Exceptional

Es especial en todo, el personal lo mejor
Ines, 8-night trip

8/10 Very good

Buen hotel por un finde largo
3-night trip

10/10 Exceptional

Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
amice, 5-night trip

10/10 Exceptional

Consiglio, ottima struttura, unica pecca un pochino fuori dal centro.
STEFANIA, 20-night trip

10/10 Exceptional

Lhotel est tres bien et le personnel très sympathique
Joshua, 14-night trip

10/10 Exceptional

Luis Alfonso, 7-night trip

10/10 Exceptional

très bel hôtel, très calme et très propre, personnel très gentils et attentionné environnement de résidentiel restauration de qualité, bons produits et variés seul petit défaut, il nous a uniquement manqué un lit de deux personnes au lieu deux lits d’une personne
ramdane, 7-night trip

10/10 Exceptional

Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
emmanuel, 6-night trip

10/10 Exceptional

Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
Angelo, 4-night trip

10/10 Exceptional

Hotel elegante con las habitaciones muy amplias
Armando Lopez, 4-night trip

10/10 Exceptional

Ideal para relaxar e acessível a vários pontos de
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
Paulo Roberto, 5-night trip

10/10 Exceptional

Hôtel magnifique et très propre. Buffet varié tous les soirs. Rien à redire. Merci pour ce séjour
Corinne Rosa maria Nunes, 5-night trip

10/10 Exceptional

Etablissement avec un excellent service, literie de très bonne facture, espace détente très propre et calme, buffet avec du choix et nourriture de qualité, carte des vins proposée
FABIEN, 7-night trip

10/10 Exceptional

Nous avons adoré notre séjour très propre et personnel très dévoué

10/10 Exceptional

Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
Kerstin, 7-night trip

10/10 Exceptional

Jordi Campoy, 5-night trip

10/10 Exceptional

Anaïs, 5-night trip