Mandapa, A Ritz-Carlton Reserve - CHSE Certified

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Villa, 2 Bedrooms, Non Smoking, River View (Pool Villa, Reserve) | Pool | Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Pool | Outdoor pool, free pool cabanas, pool umbrellas
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Overview of Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5.0 star property
Riverfront resort in Ubud with 3 restaurants and spa

9.6/10 Exceptional

147 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • Ubud Monkey Forest - 20 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 75 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

About this property

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5-star luxury resort by the river
Take advantage of a round-trip airport shuttle, a poolside bar and a terrace at Mandapa, A Ritz-Carlton Reserve - CHSE Certified. Adventurous travellers may like the aerobics at this resort. Treat yourself to a detox wrap, a facial or a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mediterranean cuisine and garden views. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle and an area shuttle
  • Laundry services, wedding services and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 60 individually furnished rooms offer comforts, such as 24-hour room service and private spa tubs, as well as thoughtful touches, such as premium bedding and Laptop workspace. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Hydromassage showers, eco-friendly toiletries and deep-soaking baths
  • 48-inch LED TVs with premium channels
  • LED light bulbs, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 4 kilometers
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay free
  • Free children's club
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

What to do

  • Fitness classes
  • Yoga classes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Water tubing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub
  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Kubu – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. A children's menu is available.
Sawah Terrace – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.
Dining Beyond – Overlooking the garden, this theme restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Library – Overlooking the garden, this café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
The Pool Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 390000 for adults and IDR 195000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 705000 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 1452000.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve CHSE Certified
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Ubud
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort Ubud

Frequently asked questions

Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified offer free cancellation for a full refund?
Yes, Mandapa, A Ritz-Carlton Reserve - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Mandapa, A Ritz-Carlton Reserve - CHSE Certified on 8 October 2022 start from €958, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 705000 per vehicle one-way.
What are the check-in and check-out times at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mandapa, A Ritz-Carlton Reserve - CHSE Certified and nearby?
Have fun with nearby activities such as cycling, hiking and mountain climbing. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mandapa, A Ritz-Carlton Reserve - CHSE Certified also has a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Mandapa, A Ritz-Carlton Reserve - CHSE Certified?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Terracotta Restaurant (4-min walk), Fuzion Cafe (7-min walk) and Fly Cafe (8-min walk).
Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
What's the area around Mandapa, A Ritz-Carlton Reserve - CHSE Certified like?
Mandapa, A Ritz-Carlton Reserve - CHSE Certified is located by the river, a short 17-minute walk from Neka Art Museum and 16 minutes' walk from Gaya Art Space.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.8/10

Property conditions & facilities

10/10 Exceptional

Kurt, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Zain Ali, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Satish, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was very unique and amazing! Once in a lifetime trip. Everything was perfect!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jyun Heng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I lived in this paradise for a week and was treated upon expected. The resort is beautiful and staffs are extremely helpful and friendly.
CN, 6-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review