4/10 Fair
19 December 2024
LOOK ELSEWHERE
I arrived for my last night in Bali on the 14th as I was leaving late the next day and I was shocked at the standard of this hotel. The floor was still wet from where they had cleaned it 5 minutes before my arrival. The door wouldn’t lock and due to the staff knowing instantly what I was on about this must’ve been a recurring problem. The shower had a spiders nest in it with little baby spiders crawling in and out. Must’ve been hundreds. It’s right next to a building sight so I saw stray dogs and a few rats scurrying across not to far away from the hotel. The staff weren’t helpful at all and had no interest in me they more fixed the door as to get me to shut up. I didn’t even bother asking for a refund as they were incredibly unhelpful. The standard was so poor I ended up calling my driver I booked back to the hotel 20 minutes later to take me to the airport straight away as I was able to change my flight. Overall even with the price it’s a unclean, lazy, dusty hotel to stay in and I do not recommend
Harvey
Harvey, 2-night trip
Verified Hotels.com guest review