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All properties in Gisenyi, Western Province, Rwanda

Gorillas Lake Kivu Hotel

Gisenyi beach hotel with outdoor pool and restaurant

  • Free WiFi and free parking
From
€88

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Avenue de la Cooperation, Gisenyi, Rwanda
8.4.Very Good.
  • Place is good but incomplete in what we need. Like one channel no free coffe or…

    Nov 27, 2020

  • At this price the property must have modern TVs not the year 2000s boxes they have. The…

    Mar 6, 2020

See all 11 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 35 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Fitness center
  • 24-hour business center

For families

  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden

What’s around

  • Gisenyi Beach - 7 min walk
  • Rwanda Tourism University College - 11 min walk
  • Université Libre de Kigali - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside
  • Executive Suite, 1 Bedroom, Lake View, Lakeside

What’s around

Landmarks

  • Gisenyi Beach - 7 min walk
  • Rwanda Tourism University College - 11 min walk
  • Université Libre de Kigali - 20 min walk

Getting around

  • Kigali (KGL-Kigali Intl.) - 152 min drive
  • Airport shuttle (surcharge)
map
See on map
Avenue de la Cooperation, Gisenyi, Rwanda

At a glance

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Playground on site

Working away

  • 24-hour business center
  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards.

Also known as

  • Gorillas Lake Kivu Hotel Gisenyi
  • Gorillas Lake Kivu Hotel Hotel Gisenyi
  • Gorillas Lake Kivu Hotel
  • Gorillas Lake Kivu Gisenyi
  • Gorillas Lake Kivu
  • Gorillas Lake Kivu Hotel Hotel
  • Gorillas Lake Kivu Hotel Gisenyi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Gorillas Lake Kivu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Calafia (6-min walk), Salt & Pepper (2 mi), and Le Petit Bruxelles (2.1 mi).
  • Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle roundtrip.
  • Gorillas Lake Kivu Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.
8.4.Very Good.
  • 8.0.Very Good

    A good business hotel

    Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.

    Pannaga, 3 night business trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Decent place right by the lake

    Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.

    usman, 1 night trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    By the water

    Great service and nice location. Lots of mosquitos at night and no nets.

    1 night business trip, Aug 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.

    2 night trip with friends, Jul 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Mysigt hotell med närhet till centrum

    Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.

    2 night trip, Apr 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, Jun 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Graham, 1 night trip, Mar 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amelia, 2 night family trip, Feb 22, 2019

    Verified Hotels.com guest review

See all 11 reviews