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Casa Nostra Motel Mackay

4.0 star property
Motel with outdoor pool, near Mackay Enertainment and Convention Centre

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Photo gallery for Casa Nostra Motel Mackay

Reception
Mini-fridge, microwave, coffee/tea maker, electric kettle
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property
Family Room, Non Smoking, Kitchenette
Near Mackay Enertainment and Convention Centre, Casa Nostra Motel Mackay is a haven with modern amenities. Unwind in the garden or by the outdoor pool, where you can soak up the sun on loungers under umbrellas. With laundry facilities, conference space, and free WiFi waiting for you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is €72
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Pillow-top bed
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.5 km
  • Mackay Base Hospital - 3 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay, QLD (MKY) - 6 min drive
  • Mackay Station - 5 min drive
  • Nabilla Station - 19 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Coffee Club - ‬20 min walk
  • ‪KFC - ‬9 min walk
  • ‪Hungry Jack's - ‬19 min walk
  • ‪Austral Hotel - ‬18 min walk
  • ‪Red Rooster - ‬18 min walk

About this property

Casa Nostra Motel Mackay

Casa Nostra Motel Mackay is a great choice for a stay in Mackay. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking and mountain biking are nearby.

Languages

English

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
    • Guests will receive key retrieval information
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Pool gate

What to do

  • Beach nearby
  • Access to nearby health club
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Zip-lining nearby

Working away

  • Meeting room
  • Conference space (30 square feet)

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Outdoor furniture
  • Walkway to water

Room amenities

Be entertained

  • 55-cm Smart TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Shared bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Freezer
  • Microwave
  • Toaster
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay offer free cancellation for a full refund?

Yes, Casa Nostra Motel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Nostra Motel Mackay?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Casa Nostra Motel Mackay?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Nostra Motel Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Casa Nostra Motel Mackay and nearby?

Have fun with nearby activities such as cycling, fishing and hiking. Additional recreation nearby includes cave exploring, ecotours and hunting. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a garden and access to a nearby health club.

What's the area around Casa Nostra Motel Mackay like?

Casa Nostra Motel Mackay is in West Mackay, a short 6-minute drive from Mackay, QLD (MKY) and 18 minutes' walk from Mackay Enertainment and Convention Centre.

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Casa Nostra Motel Mackay Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Bed
Service staff
Family friendly

Reviews

6/10

Very ordinary motel would have liked option of food
1-night trip

4/10

Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
1-night trip

10/10

Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
1-night trip

10/10

Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
1-night trip

10/10

Very clean facility, quiet environment. Fantastic value venue.
1-night trip

8/10

Clean and well set up for a one night stay
1-night trip

10/10

Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
1-night trip

8/10

Nice and clean and tidy for a quick overnight on our way north.
1-night trip

8/10

Friendly and helpful at reception. Great bed and facilities and very clean
2-night trip

6/10

Adequate for the price charged! No complaints!
3-night trip

10/10

Lovely night’s sleep in a comfy bed. Thanks!
2-night trip

10/10

It is on a very busy road.
5-night trip

6/10

Property ok staff on duty very ordinary
1-night trip

2/10

I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

4/10

Very noisey place , also insects like ants etc through the room .
2-night trip

8/10

Instant hot water, everything worked efficiently, updated interior. Room not serviced daily.
4-night trip

2/10

I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
1-night trip

6/10

Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)

6/10

The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested. The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
1-night trip

6/10

I’m not really sure how to review this property. We booked it last minute as a short stop over en route to Airlie so didn’t need it to be anything special. It’s pretty basic but priced well for what it is. The issue that put a dampener on the experience was I guess the service. On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before. The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
1-night trip

10/10

1-night trip

10/10

14-night trip

10/10

1-night trip

10/10

4-night trip

6/10

1-night trip