Discover the comfort of InTown Suites Extended Stay Newport News City Center, located in Central Newport News. With laundry facilities and a banquet hall on site, guests can unwind with ease. Previous guests rave about the convenient location.
Reviews
6.26.2 out of 10
Good
Popular amenities
Laundry facilities
Air conditioning
Free parking
Main amenities (5)
Weekly housekeeping
Air conditioning
Vending machine
Self-serve laundry
Banquet hall
Feel at home (6)
Kitchen
Private bathroom
Separate dining area
Television
Laundry facilities
Limited housekeeping
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 Queen Bed, Non Smoking
Traditional Room, 1 Queen Bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 King Bed, Non Smoking
Traditional Room, 1 King Bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
1 King Bed
View all photos for Traditional Room, 2 Double Beds, Non Smoking
Traditional Room, 2 Double Beds, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
2 Double Beds
View all photos for Traditional Room, 1 Queen Bed, Accessible
Traditional Room, 1 Queen Bed, Accessible
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 1 Queen Bed, Accessible
Premium Room, 1 Queen Bed, Accessible
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 Queen Bed with Sofa bed, Non Smoking
Traditional Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Sofa bed
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Premium Room, 2 Queen Beds
Premium Room, 2 Queen Beds
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 4
2 Queen Beds
View all photos for Premium Room, 1 King Bed
Premium Room, 1 King Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dining table
TV
Separate bedroom
Sleeps 3
1 King Bed
Similar properties
InTown Suites Extended Stay Newport News VA - North
InTown Suites Extended Stay Newport News VA - North
Christopher Newport University - 3 min drive - 2.8 km
Mariner's Museum - 5 min drive - 4.4 km
Patrick Henry Mall - 5 min drive - 5.1 km
Getting around
Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 12 min drive
Norfolk, VA (ORF-Norfolk Intl.) - 30 min drive
Newport News Station - 8 min drive
Restaurants
McDonald's - 14 min walk
Wendy's - 14 min walk
Tradition Brewing Company - 13 min walk
Harpoon Larry's Fish House & Oyster Bar - 12 min walk
Salsa's Mexican Grill - 18 min walk
About this property
InTown Suites Extended Stay Newport News City Center
At InTown Suites Extended Stay Newport News City Center, you'll be within a 15-minute drive of Christopher Newport University and Hampton Coliseum. Also, Langley Air Force Base and Fort Eustis are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
124 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age – 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Services
Laundry facilities
Facilities
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
49-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower/bath combination
Soap
Towels
Toilet paper
Stay connected
Desk
Free long-distance and local calls
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Dining table
More
Weekly housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel
Frequently asked questions
Does InTown Suites Extended Stay Newport News City Center offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Newport News City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Newport News City Center?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay Newport News City Center?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Newport News City Center?
Check-in start time: 11:00 AM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Does InTown Suites Extended Stay Newport News City Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge and a microwave.
What's the area around InTown Suites Extended Stay Newport News City Center like?
InTown Suites Extended Stay Newport News City Center is a short 18-minute walk from Virginia Living Museum and 18 minutes' walk from Cinemark City Center.
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InTown Suites Extended Stay Newport News City Center Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10
Worse customer service and atmosphere ever, hotel smells and seems seedy. Room however was renovated and fresh.
Conrad
6/10
The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.
Matthew
7-night trip
6/10
I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought
John
10-night trip
8/10
Antio
7-night trip
2/10
Joesette
28-night trip
8/10
House keeping did not show as I was told they would
suzzanne
7-night trip
2/10
Glenmar
7-night trip
10/10
It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.
Ashley
8-night trip
2/10
DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.
Verified traveller
7-night trip
2/10
The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
Verified traveller
7-night trip
8/10
Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
Verified traveller
7-night trip
2/10
Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Danny
10-night trip
8/10
David
14-night trip
2/10
It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
Verified traveller
2-night trip
6/10
The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....
Tomika
7-night trip
4/10
the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.
Joe
7-night trip
4/10
Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc
Michael A
13-night trip
10/10
Accessibility to various places to shop eat entertain and my daughter's home
Verified traveller
14-night trip
2/10
I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd
JoVie
2-night trip
8/10
I loved the layout of the room.inviting...butthere wss no toilet paper in the bathroom. The bed was not as comfortable as I had hoped.
Customer Service was great! I left a few items especially my mecication and it was kept for me until got there the next day
Thank you!
Verified traveller
1-night trip
4/10
The rooms were small and it was a hassle checking in. I remade the bed with all my own blankets and did not touch the floor. Everything felt dirty. The whole place smelled like smoke despite me booking a non-smoking room. The pictures are not representative of what you are actually going to get. I will never stay here again.
Verified traveller
2-night trip
6/10
Verified traveller
2-night trip
6/10
When i went to check in, they said they were fully booked so they sent me to their sister hotel. So then i drove there, then they didn’t have my room. Mind you i booked this reservation a month before. So then they call back to the hotel i just came from and then they said they’d have to give me a king room instead. Which was fine, i just needed somewhere to stay after traveling 4 hours there. Then the next day follows and everything seems great until close to 10 at night. Then i went to go back to my room, my key wouldn’t work. It had just worked when i left around 730. So i had to call their on campus person which actually wasn’t on the campus of the hotel. I had to sit in the empty lobby for Over a half hour waiting for her to get there. Come to find out they deactivated my room key because they said they didn’t get payment for that night. I reserved this room for 2 nights from the beginning when i booked it a month ago. And i had checked my account and they had pulled the money for both nights. So why they deactivated my key i have no clue. It was definitely frustrating when all i wanted to do was go to my room and relax but instead had to wait in the lobby in the middle of the night.